We use MediaWiki as an issue tracker with the help of RecordAdmin:
http://www.mediawiki.org/wiki/Extension:RecordAdmin
This lets you create forms to manage templated data in wiki articles.
Rob
On 31/03/2009, at 8:52 AM, Dorozynski Janusz wrote:
Hi Davis, Domas and P.Mazart!
Thanks for your support. Answers cleared that wiki is good enough as knowledge storage but not as ticketing system. And of course wikitags aren't easy for helpdesks stuff - I suppose that they will not want to learn the tags :-))
Cheers, Janusz "Ency" Dorożtński
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