wrote:
I guess James suggests using Ponder, not Maniphest.
Il 29/03/2015 19:34, Max Semenik ha scritto:
Ewww, let's not mix support requests with
bugs and work tasks, that will
make searching impossible.
On Sun, Mar 29, 2015 at 8:04 AM, James Forrester <
jforrester(a)wikimedia.org>
wrote:
On 29 March 2015 at 07:55, Federico Leva (Nemo) <nemowiki(a)gmail.com>
wrote:
See
https://phabricator.wikimedia.org/T31923#1160268
> Question by HappyDog: «However, one does have to question why we use the
> wiki for these purposes at all. We don't use the wiki for internal issue
> tracking, so I'm not sure why we are using it for support. I am not
> aware
> of any other company or open source project that would consider using a
> wiki for handling support issues - it is clearly the wrong tool for the
> job».
>
> What software/site to use for
https://www.mediawiki.org/
> wiki/Project:Support_desk ?
>
>
Phabricator.
J.
--
James D. Forrester
Product Manager, Editing
Wikimedia Foundation, Inc.
jforrester(a)wikimedia.org | @jdforrester
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