My "elevator speech" to executives and leaders in companies about the use of
wikis tends to focus on the pain they feel about knowledge sharing, knowledge transfer and
problem solving. I'm an applied sociologist (not a technical person:) who helps people
adopt/integrate technology solutions into their daily work life.
Example... I have a media research client who has a core group of baby boomers who have
been with the company for 30-40 years. These folks are the brain trust of the company and
they're ready to retire. They are launching a wiki to try to capture all that
knowledge and not let it walk out the door. It's a low cost option to pilot a new way
of solving a complex problem. If it doesn't work, they can always go back to MS
Sharepoint (which hasn't worked real well for them in the past).
Your sales pitch should aim 1) to solve a problem executives see as a priority; 2) show
how the return exceeds the perceived and real risks; 3) how it may help the corporate
culture, not hurt it, and 4) most importantly, how it will help the bottom-line.
Hope this helps. I learn a lot about wikis from reading the emails. Thank you!
Nancy Dailey
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3. Re: Special:Recentchanges isn't reflecting the updates
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4. Re: Special:Recentchanges isn't reflecting the updates
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5. [OT] wikis "sales pitch" (Frederik Dohr)
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