I've been tasked with creating a knowledge base and I will be using MediaWiki to implement it. I've used the Citrix Knowledge Center in the past and feel that format will work well for us. Where in the MediaWiki documentation does it describe how to setup such itme as search terms, problem aeas, date ranges, results, etc.
Thanks
Could you expand a bit on this, please? MediaWiki is a wiki engine and is rather different to a web application designed as a knowledge base. Maybe categories (http://mediawiki.org/wiki/Help:Category) will help in building a knowledge base - pages could be categorised by department, type of issue..etc. If MediaWiki isn't for you, it isn't for you. Try dotProjekt or something maybe?
On 08/05/07, G. Carter gcarter2000@gmail.com wrote:
I've been tasked with creating a knowledge base and I will be using MediaWiki to implement it. I've used the Citrix Knowledge Center in the past and feel that format will work well for us. Where in the MediaWiki documentation does it describe how to setup such itme as search terms, problem aeas, date ranges, results, etc.
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