We have one user that was logged on fine yesterday morning, logged off, and has not been able to login again since then. We are authenticating using the LDAP extension, to a Windows Active Directory setup. I can logon and logoff just fine, no problem. User said he has not changed is NT password in several weeks.... his logon works fine everywhere else.
When he attempts to logon to the wiki he gets the Invalid password message. In the past we've gotten this if you attempted to login and you were not included in the proper groups, but nothing has changed in the group listing and all appears okay there. He has the same level of group membership that I do... although I have sysop for the wiki and he does not.
I've looked at the tables in the database but don't see anything off-kilter in his userid.
I've attempted to login myself with an invalid userid and I get the same error message and URL that he is getting "Login error: incorrect password entered. Please try again" URL when the error message is displayed is: http://%5Bwiki_hostname%5D/wiki-isproc/index.php?title=Special:Userlogin&... ion=submitlogin&type=login&returnto=Main_Page (not accessible from the Internet).
There are no new entries in error_log when this happens, and I don't see anything odd in access_log either. I had the user delete cookies and history files this AM, but it did not change the symptoms at all. Can anyone point me in the irght direction on this? Thanks, Beth Russell
I don't know much about Windows Active Directory, but is there a log you can look in to view attempted logins? You could at least see directly if the credentials are being passed to the LDAP service and what the response is.
Oliver
On 10 Sep 2007, at 17:05, Russell, Elizabeth wrote:
We have one user that was logged on fine yesterday morning, logged off, and has not been able to login again since then. We are authenticating using the LDAP extension, to a Windows Active Directory setup. I can logon and logoff just fine, no problem. User said he has not changed is NT password in several weeks.... his logon works fine everywhere else.
When he attempts to logon to the wiki he gets the Invalid password message. In the past we've gotten this if you attempted to login and you were not included in the proper groups, but nothing has changed in the group listing and all appears okay there. He has the same level of group membership that I do... although I have sysop for the wiki and he does not.
I've looked at the tables in the database but don't see anything off-kilter in his userid.
I've attempted to login myself with an invalid userid and I get the same error message and URL that he is getting "Login error: incorrect password entered. Please try again" URL when the error message is displayed is: http://%5Bwiki_hostname%5D/wiki-isproc/index.php? title=Special:Userlogin&act ion=submitlogin&type=login&returnto=Main_Page (not accessible from the Internet).
There are no new entries in error_log when this happens, and I don't see anything odd in access_log either. I had the user delete cookies and history files this AM, but it did not change the symptoms at all. Can anyone point me in the irght direction on this? Thanks, Beth Russell _______________________________________________ MediaWiki-l mailing list MediaWiki-l@lists.wikimedia.org http://lists.wikimedia.org/mailman/listinfo/mediawiki-l
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There are no new entries in error_log when this happens, and I don't
see
anything odd in access_log either. I had the user delete cookies and history files this AM, but it did not change the symptoms at all.
Can
anyone point me in the irght direction on this? Thanks, Beth
Russell
I'd turn on $wgLDAPDebug = 3. I'd do this on a test wiki if you can. If you can't do it on a test wiki, do it quickly for that user, and immediately turn it back off.
If you'd prefer the debug log to show up in the httpd log, change the debug method to report a different way.
V/r,
Ryan Lane
This worked great. You do get a ton of output on the screen when logging in, but from there I could see that the proper group wasn't being listed. Don't know why it stopped working on a Sunday afternoon... This is one for the AD owners I guess. Thanks much! Beth
-----Original Message----- From: mediawiki-l-bounces@lists.wikimedia.org [mailto:mediawiki-l-bounces@lists.wikimedia.org] On Behalf Of Lane, Ryan Sent: Monday, September 10, 2007 1:04 PM To: MediaWiki announcements and site admin list Subject: Re: [Mediawiki-l] Login not working for one user. Stoppedworkingyestserday.
There are no new entries in error_log when this happens, and I don't
see
anything odd in access_log either. I had the user delete cookies and history files this AM, but it did not change the symptoms at all.
Can
anyone point me in the irght direction on this? Thanks, Beth
Russell
I'd turn on $wgLDAPDebug = 3. I'd do this on a test wiki if you can. If you can't do it on a test wiki, do it quickly for that user, and immediately turn it back off.
If you'd prefer the debug log to show up in the httpd log, change the debug method to report a different way.
V/r,
Ryan Lane
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