Currently we hold our company procedures and process on a wiki. Our other systems have links to the relevant pages in the wiki. Thus our inventory system might have a link to standard text that needs to be sent out. EG an example is:-

http://web01:2003/index.php?title=Our_Standard_Texts#LaptopRebuilds

Which takes us to:

"Please note that your laptop ########, serial number ++++++++, is scheduled for a rebuild. Please contact us to make the necessary arrangements."

In this case we have to manually substitute a laptop hostname for ######## and serial number for ++++++++.

As the Inventory system knows both these values, are there any ways of building a more dynamic wiki page so we can populate the text. EG

http://web01:2003/index.php?title=Our_Standard_Texts#LaptopRebuilds&Host Name=Developer01&SerialNumber=123456

To take us to the page and creates:

"Please note that your laptop Developer01, serial number 1232456, is scheduled for a rebuild. Please contact us to make the necessary arrangements."

Charlie