Hi,
A new episode of the MediaWiki podcast "Between the Brackets" has been published: this one is an interview with Barry Grenon, who is Senior Manager of the Information Experience team at Genesys. We talked about the use of MediaWiki for documentation and technical communication, which has what I think is a very nice setup at Genesys. You can hear the episode here:
http://betweenthebrackets.libsyn.com/episode-28-barry-grenon
-Yaron