Carfrey, Tim (US - Glen Mills) wrote:
Product Version MediaWiki 1.15.1 PHP 5.2.8 (cgi-fcgi) MySQL 5.1.30-community . URL: Our WIKI is only internal. So I can not give you the url, but it is the basic upload link. When uploading a file from a slow link or over VPN my users are getting the following error. FastCGI Error The FastCGI Handler was unable to process the request. Error Details: . The FastCGI process exceeded configured request timeout . Error Number: 995 (0x800703e3). . Error Description: The I/O operation has been aborted because of either a thread exit or an application request. HTTP Error 500 - Server Error. Internet Information Services (IIS) Can anyone help me. The user is uploading a 8mb files and the limits are set to 100mb.
Timothy C. Carfrey Sr. Sr. Application Engineer Deloitte Touche Tohmatsu
TCarfrey@deloitte.com www.deloitte.com
The message is self-explaining. Uploading 8mb files over your VPN takes more time than the configured timeout. You can: *Increase the FastCGI timeout. *Have your users upload only from the intranet, where they don't go through the slow VPN link.