Indeed it would. I hope I was clear in defending OTRS as the best way to
resolve issues that we currently have, although it needs work!
Tom
On 3 October 2012 13:32, Andrew Gray <andrew.gray(a)dunelm.org.uk> wrote:
On 3 October 2012 13:20, Andreas Kolbe
<jayen466(a)gmail.com> wrote:
This is the sort of discussion that should be had
on-wiki, just to
arrive at
some clarity about the fundamental issues.
I have raised the topic on Jimbo's talk page.
http://en.wikipedia.org/wiki/User_talk:Jimbo_Wales#Replacing_OTRS_with_a_co…
Is anyone actually suggesting replacing OTRS? I saw Tom's proposal
above as an adjunct to it (which I'm not wild on either, but it's at
least defensible)
Replacing it would certainly be a step too far...
--
- Andrew Gray
andrew.gray(a)dunelm.org.uk
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