Indeed it would. I hope I was clear in defending OTRS as the best way to resolve issues that we currently have, although it needs work!
Tom
On 3 October 2012 13:32, Andrew Gray andrew.gray@dunelm.org.uk wrote:
On 3 October 2012 13:20, Andreas Kolbe jayen466@gmail.com wrote:
This is the sort of discussion that should be had on-wiki, just to
arrive at
some clarity about the fundamental issues.
I have raised the topic on Jimbo's talk page.
http://en.wikipedia.org/wiki/User_talk:Jimbo_Wales#Replacing_OTRS_with_a_com...
Is anyone actually suggesting replacing OTRS? I saw Tom's proposal above as an adjunct to it (which I'm not wild on either, but it's at least defensible)
Replacing it would certainly be a step too far...
--
- Andrew Gray andrew.gray@dunelm.org.uk
Wikimedia UK mailing list wikimediauk-l@wikimedia.org http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l WMUK: http://uk.wikimedia.org