On 14 June 2017 at 17:05, <leutha(a)fabiant.eu> wrote:
Hi all,
This reflects my experience with OTRS. I actually sent the exact wording to
Chris Knight, so that was not the problem. Nothing happened for 6 weeks
until I met someone on OTRS who very kindly did the job in about five
minutes.
How do we fix this?
With difficultly. There are currently 447 open emails in
permissions-commons and 1219 in permissions in general and they are
all very boring. At the same time the bits of info-en that I have
access to have 611 open emails which tend to be slightly more
interesting (although a lot of politics and notability). 447 at 5
minutes a time also amounts to ~37 hours work.
Realistically we may have to accept that permissions isn't really
something you can get volunteers to do on a large enough scale. Which
either means trying to get the WMF to do it or seeing if one of the
people we pay at WMUK has time to do it for UK based projects
(obviously this is slightly dependent on what the legal bods say).
--
geni