On 8 February 2013 16:56, John Byrne john@bodkinprints.co.uk wrote:
I'd agree with the comments so far, and I'm really glad to see things are happening in this area. We really need to move as far as possible to direct debits, & encourage new members to go straight onto them. That vastly reduces the hassle for all, & of course means the terminally lazy or disorganized stay by default rather than go. A DD form should be attached to all reminders etc.
DDs are lovely, standing orders are better than nothing but a pain if DD is available. Alison Wheeler told WMUKv1 of charities who keep small almost-unused accounts alive only because there's a standing order being paid into them - DD is a "pull" rather than "push" protocol, so is easier for the charity all round.
- d.