Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
I'm looking into the problem you described, and needed to check on one additional detail. Which browser are you using when you experience the billing / lack of banners? I notice that many users in Ghana are using the Opera browser. If you were using that before, can you try the standard browser on your phone (usually Chrome on Android) and let us know if that works?
Thanks! Dan
On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador kwadzo459@gmail.com wrote:
Hi Adele,
Thank you for flagging the issues described below. For future reference,
feel free to add me >directly when you need my attention and/or reply.
You're welcome. Noted.
As far as I understand, you - Enock - used WP through MTN and was
charged. On top of that, >no free WP banners were displayed both on the desktop version and mobile version. Is that >correct? If that is the case, we will have to investigate with MTN.
Exactly.
Please confirm if you were using m.wikipedia.org (mobile site) when the
banners flashed and >didn't display correctly. That is not an expected behavior and if confirmed, we will follow up >internally and also with MTN.
Yes.
GH Wikimedians,
If you're using MTN in your smartphone your help will be very useful.
PS: I know the banner isn't displayed in the desktop version :).
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana avrana@wikimedia.org wrote:
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior and data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org wrote:
I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid I don't have enough information to help, myself.
A.
On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < nkansahrexford@gmail.com> wrote:
Thus, I understand you as, when (kindly confirm if below conditions are so)
- you opened the Desktop Version on the PC, no banner was shown
- you opened the Mobile Version on PC, the banner 'flashed'.
Nothing banner-ish showed afterwards
- you opened the Mobile Version on Mobile, no banner was shown
Its good you've brought this up. I'm sure Adele is on this list, plus if that's the case, then we'll kindly ask Adele to look into that for us.
thanks
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
When I tried the mobile version of Wikipedia on PC. The banner just flashed.
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < nkansahrexford@gmail.com> wrote:
> Did you see the Wikipedia Zero banner or anything of that sort, > indicating you're browsing for free in your browser? > > > On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com > wrote: > >> Greetings, >> >> Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana >> on PC. I remember I started using WP Zero before it was announced >> officially; that during the piloting. >> >> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >> still in control. By the time I realized my 60 GHp was no where to be found >> after visiting just two pages. >> >> I don't know if the problem is from me or MTN. If you're using MTN >> I'll plead with you to try on your PC and Smartphones so we can know what >> is actually going on. >> >> Best, >> >> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >> >> - Enock >> UMaT, Tarkwa >> enockseth.github.io >> > > > -- > +Rexford http://google.com/+Nkansahrexford | khophi.co > http://khophi.co/about > > > _______________________________________________ > Wikimedia-GH mailing list > Wikimedia-GH@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh > >
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Asaf Bartov Wikimedia Foundation http://www.wikimediafoundation.org
Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! https://donate.wikimedia.org
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador kwadzo459@gmail.com wrote:
Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock
UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
I'm looking into the problem you described, and needed to check on one additional detail. Which browser are you using when you experience the billing / lack of banners? I notice that many users in Ghana are using the Opera browser. If you were using that before, can you try the standard browser on your phone (usually Chrome on Android) and let us know if that works?
Thanks! Dan
On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador <kwadzo459@gmail.com
wrote:
Hi Adele,
Thank you for flagging the issues described below. For future
reference, feel free to add me >directly when you need my attention and/or reply.
You're welcome. Noted.
As far as I understand, you - Enock - used WP through MTN and was
charged. On top of that, >no free WP banners were displayed both on the desktop version and mobile version. Is that >correct? If that is the case, we will have to investigate with MTN.
Exactly.
Please confirm if you were using m.wikipedia.org (mobile site) when
the banners flashed and >didn't display correctly. That is not an expected behavior and if confirmed, we will follow up >internally and also with MTN.
Yes.
GH Wikimedians,
If you're using MTN in your smartphone your help will be very useful.
PS: I know the banner isn't displayed in the desktop version :).
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana avrana@wikimedia.org wrote:
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior and data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org wrote:
I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid I don't have enough information to help, myself.
A.
On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < nkansahrexford@gmail.com> wrote:
Thus, I understand you as, when (kindly confirm if below conditions are so)
- you opened the Desktop Version on the PC, no banner was shown
- you opened the Mobile Version on PC, the banner 'flashed'.
Nothing banner-ish showed afterwards
- you opened the Mobile Version on Mobile, no banner was shown
Its good you've brought this up. I'm sure Adele is on this list, plus if that's the case, then we'll kindly ask Adele to look into that for us.
thanks
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
> When I tried the mobile version of Wikipedia on PC. The banner just > flashed. > > - Enock > UMaT, Tarkwa > enockseth.github.io > > On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < > nkansahrexford@gmail.com> wrote: > >> Did you see the Wikipedia Zero banner or anything of that sort, >> indicating you're browsing for free in your browser? >> >> >> On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com >> wrote: >> >>> Greetings, >>> >>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>> Ghana on PC. I remember I started using WP Zero before it was announced >>> officially; that during the piloting. >>> >>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >>> still in control. By the time I realized my 60 GHp was no where to be found >>> after visiting just two pages. >>> >>> I don't know if the problem is from me or MTN. If you're using MTN >>> I'll plead with you to try on your PC and Smartphones so we can know what >>> is actually going on. >>> >>> Best, >>> >>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>> >>> - Enock >>> UMaT, Tarkwa >>> enockseth.github.io >>> >> >> >> -- >> +Rexford http://google.com/+Nkansahrexford | khophi.co >> http://khophi.co/about >> >> >> _______________________________________________ >> Wikimedia-GH mailing list >> Wikimedia-GH@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >> >> >
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Asaf Bartov Wikimedia Foundation http://www.wikimediafoundation.org
Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! https://donate.wikimedia.org
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
I'm sure Enock did provide the details requested by Dan in email below.
And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador <kwadzo459@gmail.com javascript:_e(%7B%7D,'cvml','kwadzo459@gmail.com');> wrote:
Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock
UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy <dfoy@wikimedia.org javascript:_e(%7B%7D,'cvml','dfoy@wikimedia.org');> wrote:
Hi Enock,
I'm looking into the problem you described, and needed to check on one additional detail. Which browser are you using when you experience the billing / lack of banners? I notice that many users in Ghana are using the Opera browser. If you were using that before, can you try the standard browser on your phone (usually Chrome on Android) and let us know if that works?
Thanks! Dan
On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < kwadzo459@gmail.com javascript:_e(%7B%7D,'cvml','kwadzo459@gmail.com');> wrote:
Hi Adele,
Thank you for flagging the issues described below. For future
reference, feel free to add me >directly when you need my attention and/or reply.
You're welcome. Noted.
As far as I understand, you - Enock - used WP through MTN and was
charged. On top of that, >no free WP banners were displayed both on the desktop version and mobile version. Is that >correct? If that is the case, we will have to investigate with MTN.
Exactly.
Please confirm if you were using m.wikipedia.org (mobile site) when
the banners flashed and >didn't display correctly. That is not an expected behavior and if confirmed, we will follow up >internally and also with MTN.
Yes.
GH Wikimedians,
If you're using MTN in your smartphone your help will be very useful.
PS: I know the banner isn't displayed in the desktop version :).
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana <avrana@wikimedia.org javascript:_e(%7B%7D,'cvml','avrana@wikimedia.org');> wrote:
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior and data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <abartov@wikimedia.org javascript:_e(%7B%7D,'cvml','abartov@wikimedia.org');> wrote:
I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid I don't have enough information to help, myself.
A.
On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < nkansahrexford@gmail.com javascript:_e(%7B%7D,'cvml','nkansahrexford@gmail.com');> wrote:
> Thus, I understand you as, when (kindly confirm if below conditions > are so) > > - you opened the Desktop Version on the PC, no banner was shown > - you opened the Mobile Version on PC, the banner 'flashed'. > Nothing banner-ish showed afterwards > - you opened the Mobile Version on Mobile, no banner was shown > > Its good you've brought this up. I'm sure Adele is on this list, > plus if that's the case, then we'll kindly ask Adele to look into that for > us. > > thanks > > On Tuesday, July 14, 2015, Enock Seth Nyamador <kwadzo459@gmail.com > javascript:_e(%7B%7D,'cvml','kwadzo459@gmail.com');> wrote: > >> When I tried the mobile version of Wikipedia on PC. The banner just >> flashed. >> >> - Enock >> UMaT, Tarkwa >> enockseth.github.io >> >> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >> nkansahrexford@gmail.com> wrote: >> >>> Did you see the Wikipedia Zero banner or anything of that sort, >>> indicating you're browsing for free in your browser? >>> >>> >>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>> kwadzo459@gmail.com> wrote: >>> >>>> Greetings, >>>> >>>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>>> Ghana on PC. I remember I started using WP Zero before it was announced >>>> officially; that during the piloting. >>>> >>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >>>> still in control. By the time I realized my 60 GHp was no where to be found >>>> after visiting just two pages. >>>> >>>> I don't know if the problem is from me or MTN. If you're using >>>> MTN I'll plead with you to try on your PC and Smartphones so we can know >>>> what is actually going on. >>>> >>>> Best, >>>> >>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>> >>>> - Enock >>>> UMaT, Tarkwa >>>> enockseth.github.io >>>> >>> >>> >>> -- >>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>> http://khophi.co/about >>> >>> >>> _______________________________________________ >>> Wikimedia-GH mailing list >>> Wikimedia-GH@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>> >>> >> > > -- > +Rexford http://google.com/+Nkansahrexford | khophi.co > http://khophi.co/about > > > _______________________________________________ > Wikimedia-GH mailing list > Wikimedia-GH@lists.wikimedia.org > javascript:_e(%7B%7D,'cvml','Wikimedia-GH@lists.wikimedia.org'); > https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh > >
-- Asaf Bartov Wikimedia Foundation http://www.wikimediafoundation.org
Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! https://donate.wikimedia.org
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org javascript:_e(%7B%7D,'cvml','avrana@wikimedia.org');
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org javascript:_e(%7B%7D,'cvml','Wikimedia-GH@lists.wikimedia.org'); https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
I still stand by MTN charging for Wikipedia.
Listening to radio advert seems to confirm this. A friend at my school also just told me.
Somebody read this [1]
If MTN wasn't charging for Wikipedia access, there wouldn't have been data bundles with FREE Wikipedia access. Am done! :(
1. http://www.jbklutse.com/mtnpulsemashup-your-flava-with-mtn-pulse-bundles/
Best,
-Enock UMaT, Tarkwa enockseth.github.io On Sep 7, 2015 4:19 PM, "Nkansah Rexford" nkansahrexford@gmail.com wrote:
I'm sure Enock did provide the details requested by Dan in email below.
And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador <kwadzo459@gmail.com
wrote:
Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock
UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
I'm looking into the problem you described, and needed to check on one additional detail. Which browser are you using when you experience the billing / lack of banners? I notice that many users in Ghana are using the Opera browser. If you were using that before, can you try the standard browser on your phone (usually Chrome on Android) and let us know if that works?
Thanks! Dan
On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
Hi Adele,
Thank you for flagging the issues described below. For future
reference, feel free to add me >directly when you need my attention and/or reply.
You're welcome. Noted.
As far as I understand, you - Enock - used WP through MTN and was
charged. On top of that, >no free WP banners were displayed both on the desktop version and mobile version. Is that >correct? If that is the case, we will have to investigate with MTN.
Exactly.
Please confirm if you were using m.wikipedia.org (mobile site) when
the banners flashed and >didn't display correctly. That is not an expected behavior and if confirmed, we will follow up >internally and also with MTN.
Yes.
GH Wikimedians,
If you're using MTN in your smartphone your help will be very useful.
PS: I know the banner isn't displayed in the desktop version :).
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana avrana@wikimedia.org wrote:
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior and data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org wrote:
> I am explicitly CCing Adele and Dan to ensure they see this. I'm > afraid I don't have enough information to help, myself. > > A. > > On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < > nkansahrexford@gmail.com> wrote: > >> Thus, I understand you as, when (kindly confirm if below conditions >> are so) >> >> - you opened the Desktop Version on the PC, no banner was shown >> - you opened the Mobile Version on PC, the banner 'flashed'. >> Nothing banner-ish showed afterwards >> - you opened the Mobile Version on Mobile, no banner was shown >> >> Its good you've brought this up. I'm sure Adele is on this list, >> plus if that's the case, then we'll kindly ask Adele to look into that for >> us. >> >> thanks >> >> On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com >> wrote: >> >>> When I tried the mobile version of Wikipedia on PC. The banner >>> just flashed. >>> >>> - Enock >>> UMaT, Tarkwa >>> enockseth.github.io >>> >>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>> nkansahrexford@gmail.com> wrote: >>> >>>> Did you see the Wikipedia Zero banner or anything of that sort, >>>> indicating you're browsing for free in your browser? >>>> >>>> >>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>> kwadzo459@gmail.com> wrote: >>>> >>>>> Greetings, >>>>> >>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>>>> Ghana on PC. I remember I started using WP Zero before it was announced >>>>> officially; that during the piloting. >>>>> >>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is >>>>> still in control. By the time I realized my 60 GHp was no where to be found >>>>> after visiting just two pages. >>>>> >>>>> I don't know if the problem is from me or MTN. If you're using >>>>> MTN I'll plead with you to try on your PC and Smartphones so we can know >>>>> what is actually going on. >>>>> >>>>> Best, >>>>> >>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>> >>>>> - Enock >>>>> UMaT, Tarkwa >>>>> enockseth.github.io >>>>> >>>> >>>> >>>> -- >>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>> http://khophi.co/about >>>> >>>> >>>> _______________________________________________ >>>> Wikimedia-GH mailing list >>>> Wikimedia-GH@lists.wikimedia.org >>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>> >>>> >>> >> >> -- >> +Rexford http://google.com/+Nkansahrexford | khophi.co >> http://khophi.co/about >> >> >> _______________________________________________ >> Wikimedia-GH mailing list >> Wikimedia-GH@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >> >> > > > -- > Asaf Bartov > Wikimedia Foundation http://www.wikimediafoundation.org > > Imagine a world in which every single human being can freely share > in the sum of all knowledge. Help us make it a reality! > https://donate.wikimedia.org >
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
what was his IP ?
On Sun, Sep 20, 2015 at 8:53 AM, Enock Seth Nyamador kwadzo459@gmail.com wrote:
I still stand by MTN charging for Wikipedia.
Listening to radio advert seems to confirm this. A friend at my school also just told me.
Somebody read this [1]
If MTN wasn't charging for Wikipedia access, there wouldn't have been data bundles with FREE Wikipedia access. Am done! :(
http://www.jbklutse.com/mtnpulsemashup-your-flava-with-mtn-pulse-bundles/
Best,
-Enock UMaT, Tarkwa enockseth.github.io On Sep 7, 2015 4:19 PM, "Nkansah Rexford" nkansahrexford@gmail.com wrote:
I'm sure Enock did provide the details requested by Dan in email below.
And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock
UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
I'm looking into the problem you described, and needed to check on one additional detail. Which browser are you using when you experience the billing / lack of banners? I notice that many users in Ghana are using the Opera browser. If you were using that before, can you try the standard browser on your phone (usually Chrome on Android) and let us know if that works?
Thanks! Dan
On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
Hi Adele,
>Thank you for flagging the issues described below. For future reference, feel free to add me >directly when you need my attention and/or reply.
You're welcome. Noted.
>As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, >no free WP banners were displayed both on the desktop version and mobile version. Is that >correct? If that is the case, we will have to investigate with MTN.
Exactly.
>Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and >didn't display correctly. That is not an expected behavior and if confirmed, we will follow up >internally and also with MTN.
Yes.
GH Wikimedians,
If you're using MTN in your smartphone your help will be very useful.
PS: I know the banner isn't displayed in the desktop version :).
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana avrana@wikimedia.org wrote:
> Thanks, Asaf for sending this thread directly to us. > > Hi Enock, > > Thank you for flagging the issues described below. For future > reference, feel free to add me directly when you need my attention and/or > reply. > As far as I understand, you - Enock - used WP through MTN and was > charged. On top of that, no free WP banners were displayed both on the > desktop version and mobile version. Is that correct? If that is the case, > we will have to investigate with MTN. > Please note that we don't show "Free Wikipedia" banners on the > desktop version as part of the Wikipedia Zero program. Only the mobile site > displays banners so it's expected that you won't see the WP Zero banner > when using WP's desktop version. > Please confirm if you were using m.wikipedia.org (mobile site) when > the banners flashed and didn't display correctly. That is not an expected > behavior and if confirmed, we will follow up internally and also with MTN. > > Dan Foy, our technical partner manager, is on vacation this week. We > will have to wait for him to come back to the office next week to properly > follow up on this. > > Enock - I will be awaiting for your reply on the questions above. It > will be really helpful to better understand your experience. > > Rexford and others - If you would like to volunteer to test the > service, please make sure you are using the mobile version of Wikipedia ( > m.wikipedia.org). Please pay special attention to the banner > behavior and data charges. > > Best, > Adele > > > On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org > wrote: > >> I am explicitly CCing Adele and Dan to ensure they see this. I'm >> afraid I don't have enough information to help, myself. >> >> A. >> >> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >> nkansahrexford@gmail.com> wrote: >> >>> Thus, I understand you as, when (kindly confirm if below >>> conditions are so) >>> >>> - you opened the Desktop Version on the PC, no banner was shown >>> - you opened the Mobile Version on PC, the banner 'flashed'. >>> Nothing banner-ish showed afterwards >>> - you opened the Mobile Version on Mobile, no banner was shown >>> >>> Its good you've brought this up. I'm sure Adele is on this list, >>> plus if that's the case, then we'll kindly ask Adele to look into that for >>> us. >>> >>> thanks >>> >>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>> kwadzo459@gmail.com> wrote: >>> >>>> When I tried the mobile version of Wikipedia on PC. The banner >>>> just flashed. >>>> >>>> - Enock >>>> UMaT, Tarkwa >>>> enockseth.github.io >>>> >>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>> nkansahrexford@gmail.com> wrote: >>>> >>>>> Did you see the Wikipedia Zero banner or anything of that sort, >>>>> indicating you're browsing for free in your browser? >>>>> >>>>> >>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>> kwadzo459@gmail.com> wrote: >>>>> >>>>>> Greetings, >>>>>> >>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>>>>> Ghana on PC. I remember I started using WP Zero before it was announced >>>>>> officially; that during the piloting. >>>>>> >>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero >>>>>> is still in control. By the time I realized my 60 GHp was no where to be >>>>>> found after visiting just two pages. >>>>>> >>>>>> I don't know if the problem is from me or MTN. If you're using >>>>>> MTN I'll plead with you to try on your PC and Smartphones so we can know >>>>>> what is actually going on. >>>>>> >>>>>> Best, >>>>>> >>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>> >>>>>> - Enock >>>>>> UMaT, Tarkwa >>>>>> enockseth.github.io >>>>>> >>>>> >>>>> >>>>> -- >>>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>>> http://khophi.co/about >>>>> >>>>> >>>>> _______________________________________________ >>>>> Wikimedia-GH mailing list >>>>> Wikimedia-GH@lists.wikimedia.org >>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>> >>>>> >>>> >>> >>> -- >>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>> http://khophi.co/about >>> >>> >>> _______________________________________________ >>> Wikimedia-GH mailing list >>> Wikimedia-GH@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>> >>> >> >> >> -- >> Asaf Bartov >> Wikimedia Foundation http://www.wikimediafoundation.org >> >> Imagine a world in which every single human being can freely share >> in the sum of all knowledge. Help us make it a reality! >> https://donate.wikimedia.org >> > > > > -- > *Adele Vrana* > *Strategic Partnerships* > Wikimedia Foundation > +1 (415) 839-6885 ext. 6773 > avrana@wikimedia.org > > *Imagine a world in which every single human being can freely share > in the sum of all knowledge. That's our commitment. Donate. > https://donate.wikimedia.org/* > > > _______________________________________________ > Wikimedia-GH mailing list > Wikimedia-GH@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh > >
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
what was his IP ?
That IP question never got answered, and I'm eager to find out the IP too.
On Sun, Sep 20, 2015 at 8:53 AM, Enock Seth Nyamador <kwadzo459@gmail.com javascript:_e(%7B%7D,'cvml','kwadzo459@gmail.com');> wrote:
I still stand by MTN charging for Wikipedia.
Listening to radio advert seems to confirm this. A friend at my school also just told me.
Somebody read this [1]
If MTN wasn't charging for Wikipedia access, there wouldn't have been data bundles with FREE Wikipedia access. Am done! :(
http://www.jbklutse.com/mtnpulsemashup-your-flava-with-mtn-pulse-bundles/
Best,
-Enock UMaT, Tarkwa enockseth.github.io On Sep 7, 2015 4:19 PM, "Nkansah Rexford" <nkansahrexford@gmail.com javascript:_e(%7B%7D,'cvml','nkansahrexford@gmail.com');> wrote:
I'm sure Enock did provide the details requested by Dan in email below.
And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy <dfoy@wikimedia.org javascript:_e(%7B%7D,'cvml','dfoy@wikimedia.org');> wrote:
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock
UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
I'm looking into the problem you described, and needed to check on one additional detail. Which browser are you using when you experience the billing / lack of banners? I notice that many users in Ghana are using the Opera browser. If you were using that before, can you try the standard browser on your phone (usually Chrome on Android) and let us know if that works?
Thanks! Dan
On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
> Hi Adele, > > >Thank you for flagging the issues described below. For future > reference, feel free to add me >directly when you need my attention and/or > reply. > > You're welcome. Noted. > > >As far as I understand, you - Enock - used WP through MTN and was > charged. On top of that, >no free WP banners were displayed both on the > desktop version and mobile version. Is that >correct? If that is the case, > we will have to investigate with MTN. > > Exactly. > > >Please confirm if you were using m.wikipedia.org (mobile site) > when the banners flashed and >didn't display correctly. That is not an > expected behavior and if confirmed, we will follow up >internally and also > with MTN. > > Yes. > > > GH Wikimedians, > > If you're using MTN in your smartphone your help will be very useful. > > PS: I know the banner isn't displayed in the desktop version :). > > Best, > > - Enock > UMaT, Tarkwa > enockseth.github.io > > On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana avrana@wikimedia.org > wrote: > >> Thanks, Asaf for sending this thread directly to us. >> >> Hi Enock, >> >> Thank you for flagging the issues described below. For future >> reference, feel free to add me directly when you need my attention and/or >> reply. >> As far as I understand, you - Enock - used WP through MTN and was >> charged. On top of that, no free WP banners were displayed both on the >> desktop version and mobile version. Is that correct? If that is the case, >> we will have to investigate with MTN. >> Please note that we don't show "Free Wikipedia" banners on the >> desktop version as part of the Wikipedia Zero program. Only the mobile site >> displays banners so it's expected that you won't see the WP Zero banner >> when using WP's desktop version. >> Please confirm if you were using m.wikipedia.org (mobile site) >> when the banners flashed and didn't display correctly. That is not an >> expected behavior and if confirmed, we will follow up internally and also >> with MTN. >> >> Dan Foy, our technical partner manager, is on vacation this week. >> We will have to wait for him to come back to the office next week to >> properly follow up on this. >> >> Enock - I will be awaiting for your reply on the questions above. >> It will be really helpful to better understand your experience. >> >> Rexford and others - If you would like to volunteer to test the >> service, please make sure you are using the mobile version of Wikipedia ( >> m.wikipedia.org). Please pay special attention to the banner >> behavior and data charges. >> >> Best, >> Adele >> >> >> On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <abartov@wikimedia.org >> > wrote: >> >>> I am explicitly CCing Adele and Dan to ensure they see this. I'm >>> afraid I don't have enough information to help, myself. >>> >>> A. >>> >>> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >>> nkansahrexford@gmail.com> wrote: >>> >>>> Thus, I understand you as, when (kindly confirm if below >>>> conditions are so) >>>> >>>> - you opened the Desktop Version on the PC, no banner was >>>> shown >>>> - you opened the Mobile Version on PC, the banner 'flashed'. >>>> Nothing banner-ish showed afterwards >>>> - you opened the Mobile Version on Mobile, no banner was shown >>>> >>>> Its good you've brought this up. I'm sure Adele is on this list, >>>> plus if that's the case, then we'll kindly ask Adele to look into that for >>>> us. >>>> >>>> thanks >>>> >>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>> kwadzo459@gmail.com> wrote: >>>> >>>>> When I tried the mobile version of Wikipedia on PC. The banner >>>>> just flashed. >>>>> >>>>> - Enock >>>>> UMaT, Tarkwa >>>>> enockseth.github.io >>>>> >>>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>>> nkansahrexford@gmail.com> wrote: >>>>> >>>>>> Did you see the Wikipedia Zero banner or anything of that sort, >>>>>> indicating you're browsing for free in your browser? >>>>>> >>>>>> >>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>>> kwadzo459@gmail.com> wrote: >>>>>> >>>>>>> Greetings, >>>>>>> >>>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>>>>>> Ghana on PC. I remember I started using WP Zero before it was announced >>>>>>> officially; that during the piloting. >>>>>>> >>>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero >>>>>>> is still in control. By the time I realized my 60 GHp was no where to be >>>>>>> found after visiting just two pages. >>>>>>> >>>>>>> I don't know if the problem is from me or MTN. If you're using >>>>>>> MTN I'll plead with you to try on your PC and Smartphones so we can know >>>>>>> what is actually going on. >>>>>>> >>>>>>> Best, >>>>>>> >>>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>>> >>>>>>> - Enock >>>>>>> UMaT, Tarkwa >>>>>>> enockseth.github.io >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>>>> http://khophi.co/about >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Wikimedia-GH mailing list >>>>>> Wikimedia-GH@lists.wikimedia.org >>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>> >>>>>> >>>>> >>>> >>>> -- >>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>> http://khophi.co/about >>>> >>>> >>>> _______________________________________________ >>>> Wikimedia-GH mailing list >>>> Wikimedia-GH@lists.wikimedia.org >>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>> >>>> >>> >>> >>> -- >>> Asaf Bartov >>> Wikimedia Foundation http://www.wikimediafoundation.org >>> >>> Imagine a world in which every single human being can freely share >>> in the sum of all knowledge. Help us make it a reality! >>> https://donate.wikimedia.org >>> >> >> >> >> -- >> *Adele Vrana* >> *Strategic Partnerships* >> Wikimedia Foundation >> +1 (415) 839-6885 ext. 6773 >> avrana@wikimedia.org >> >> *Imagine a world in which every single human being can freely share >> in the sum of all knowledge. That's our commitment. Donate. >> https://donate.wikimedia.org/* >> >> >> _______________________________________________ >> Wikimedia-GH mailing list >> Wikimedia-GH@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >> >> >
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- Dan Foy Technical Manager, Mobile Partnerships Wikimedia Foundation
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org javascript:_e(%7B%7D,'cvml','Wikimedia-GH@lists.wikimedia.org'); https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
Rex and Rupert,
I can't tell what the IP was.
But I will for prove myself right, will do a test once again on this issue. Edit a page without signing in, so that we can take note of the IP.
Will let you know whatever the results are.
Best,
- Enock UMaT, Tarkwa enockseth.github.io
On Sun, Sep 20, 2015 at 6:45 PM, Nkansah Rexford nkansahrexford@gmail.com wrote:
what was his IP ?
That IP question never got answered, and I'm eager to find out the IP too.
On Sun, Sep 20, 2015 at 8:53 AM, Enock Seth Nyamador <kwadzo459@gmail.com
wrote:
I still stand by MTN charging for Wikipedia.
Listening to radio advert seems to confirm this. A friend at my school also just told me.
Somebody read this [1]
If MTN wasn't charging for Wikipedia access, there wouldn't have been data bundles with FREE Wikipedia access. Am done! :(
http://www.jbklutse.com/mtnpulsemashup-your-flava-with-mtn-pulse-bundles/
Best,
-Enock UMaT, Tarkwa enockseth.github.io On Sep 7, 2015 4:19 PM, "Nkansah Rexford" nkansahrexford@gmail.com wrote:
I'm sure Enock did provide the details requested by Dan in email below.
And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
Hi Dan,
I used Firefox on my laptop.
Update: Tried accessing with Zero balance SIM (both Chrome and Firefox), WIkipedia homepage is loaded once and that's all. You can't access any other page or reload.
Best.
- Enock
UMaT, Tarkwa enockseth.github.io
On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote:
> Hi Enock, > > I'm looking into the problem you described, and needed to check on > one additional detail. Which browser are you using when you experience > the billing / lack of banners? I notice that many users in Ghana are > using the Opera browser. If you were using that before, can you try the > standard browser on your phone (usually Chrome on Android) and let us know > if that works? > > Thanks! > Dan > > > On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < > kwadzo459@gmail.com> wrote: > >> Hi Adele, >> >> >Thank you for flagging the issues described below. For future >> reference, feel free to add me >directly when you need my attention and/or >> reply. >> >> You're welcome. Noted. >> >> >As far as I understand, you - Enock - used WP through MTN and was >> charged. On top of that, >no free WP banners were displayed both on the >> desktop version and mobile version. Is that >correct? If that is the case, >> we will have to investigate with MTN. >> >> Exactly. >> >> >Please confirm if you were using m.wikipedia.org (mobile site) >> when the banners flashed and >didn't display correctly. That is not an >> expected behavior and if confirmed, we will follow up >internally and also >> with MTN. >> >> Yes. >> >> >> GH Wikimedians, >> >> If you're using MTN in your smartphone your help will be very >> useful. >> >> PS: I know the banner isn't displayed in the desktop version :). >> >> Best, >> >> - Enock >> UMaT, Tarkwa >> enockseth.github.io >> >> On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana avrana@wikimedia.org >> wrote: >> >>> Thanks, Asaf for sending this thread directly to us. >>> >>> Hi Enock, >>> >>> Thank you for flagging the issues described below. For future >>> reference, feel free to add me directly when you need my attention and/or >>> reply. >>> As far as I understand, you - Enock - used WP through MTN and was >>> charged. On top of that, no free WP banners were displayed both on the >>> desktop version and mobile version. Is that correct? If that is the case, >>> we will have to investigate with MTN. >>> Please note that we don't show "Free Wikipedia" banners on the >>> desktop version as part of the Wikipedia Zero program. Only the mobile site >>> displays banners so it's expected that you won't see the WP Zero banner >>> when using WP's desktop version. >>> Please confirm if you were using m.wikipedia.org (mobile site) >>> when the banners flashed and didn't display correctly. That is not an >>> expected behavior and if confirmed, we will follow up internally and also >>> with MTN. >>> >>> Dan Foy, our technical partner manager, is on vacation this week. >>> We will have to wait for him to come back to the office next week to >>> properly follow up on this. >>> >>> Enock - I will be awaiting for your reply on the questions above. >>> It will be really helpful to better understand your experience. >>> >>> Rexford and others - If you would like to volunteer to test the >>> service, please make sure you are using the mobile version of Wikipedia ( >>> m.wikipedia.org). Please pay special attention to the banner >>> behavior and data charges. >>> >>> Best, >>> Adele >>> >>> >>> On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov < >>> abartov@wikimedia.org> wrote: >>> >>>> I am explicitly CCing Adele and Dan to ensure they see this. I'm >>>> afraid I don't have enough information to help, myself. >>>> >>>> A. >>>> >>>> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >>>> nkansahrexford@gmail.com> wrote: >>>> >>>>> Thus, I understand you as, when (kindly confirm if below >>>>> conditions are so) >>>>> >>>>> - you opened the Desktop Version on the PC, no banner was >>>>> shown >>>>> - you opened the Mobile Version on PC, the banner 'flashed'. >>>>> Nothing banner-ish showed afterwards >>>>> - you opened the Mobile Version on Mobile, no banner was >>>>> shown >>>>> >>>>> Its good you've brought this up. I'm sure Adele is on this list, >>>>> plus if that's the case, then we'll kindly ask Adele to look into that for >>>>> us. >>>>> >>>>> thanks >>>>> >>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>> kwadzo459@gmail.com> wrote: >>>>> >>>>>> When I tried the mobile version of Wikipedia on PC. The banner >>>>>> just flashed. >>>>>> >>>>>> - Enock >>>>>> UMaT, Tarkwa >>>>>> enockseth.github.io >>>>>> >>>>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>>>> nkansahrexford@gmail.com> wrote: >>>>>> >>>>>>> Did you see the Wikipedia Zero banner or anything of that >>>>>>> sort, indicating you're browsing for free in your browser? >>>>>>> >>>>>>> >>>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>>>> kwadzo459@gmail.com> wrote: >>>>>>> >>>>>>>> Greetings, >>>>>>>> >>>>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN >>>>>>>> Ghana on PC. I remember I started using WP Zero before it was announced >>>>>>>> officially; that during the piloting. >>>>>>>> >>>>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero >>>>>>>> is still in control. By the time I realized my 60 GHp was no where to be >>>>>>>> found after visiting just two pages. >>>>>>>> >>>>>>>> I don't know if the problem is from me or MTN. If you're >>>>>>>> using MTN I'll plead with you to try on your PC and Smartphones so we can >>>>>>>> know what is actually going on. >>>>>>>> >>>>>>>> Best, >>>>>>>> >>>>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>>>> >>>>>>>> - Enock >>>>>>>> UMaT, Tarkwa >>>>>>>> enockseth.github.io >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>>>>> http://khophi.co/about >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Wikimedia-GH mailing list >>>>>>> Wikimedia-GH@lists.wikimedia.org >>>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> -- >>>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>>> http://khophi.co/about >>>>> >>>>> >>>>> _______________________________________________ >>>>> Wikimedia-GH mailing list >>>>> Wikimedia-GH@lists.wikimedia.org >>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>> >>>>> >>>> >>>> >>>> -- >>>> Asaf Bartov >>>> Wikimedia Foundation http://www.wikimediafoundation.org >>>> >>>> Imagine a world in which every single human being can freely >>>> share in the sum of all knowledge. Help us make it a reality! >>>> https://donate.wikimedia.org >>>> >>> >>> >>> >>> -- >>> *Adele Vrana* >>> *Strategic Partnerships* >>> Wikimedia Foundation >>> +1 (415) 839-6885 ext. 6773 >>> avrana@wikimedia.org >>> >>> *Imagine a world in which every single human being can freely >>> share in the sum of all knowledge. That's our commitment. Donate. >>> https://donate.wikimedia.org/* >>> >>> >>> _______________________________________________ >>> Wikimedia-GH mailing list >>> Wikimedia-GH@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>> >>> >> > > > -- > Dan Foy > Technical Manager, Mobile Partnerships > Wikimedia Foundation > > >
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I tried the mtn zero myself today and I think it works. At least that's what the banner says.
https://plus.google.com/+NkansahRexford/posts/7mMDsXyJAEU On Sep 20, 2015 19:23, "Enock Seth Nyamador" kwadzo459@gmail.com wrote:
Rex and Rupert,
I can't tell what the IP was.
But I will for prove myself right, will do a test once again on this issue. Edit a page without signing in, so that we can take note of the IP.
Will let you know whatever the results are.
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
On Sun, Sep 20, 2015 at 6:45 PM, Nkansah Rexford <nkansahrexford@gmail.com
wrote:
what was his IP ?
That IP question never got answered, and I'm eager to find out the IP too.
On Sun, Sep 20, 2015 at 8:53 AM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
I still stand by MTN charging for Wikipedia.
Listening to radio advert seems to confirm this. A friend at my school also just told me.
Somebody read this [1]
If MTN wasn't charging for Wikipedia access, there wouldn't have been data bundles with FREE Wikipedia access. Am done! :(
http://www.jbklutse.com/mtnpulsemashup-your-flava-with-mtn-pulse-bundles/
Best,
-Enock UMaT, Tarkwa enockseth.github.io On Sep 7, 2015 4:19 PM, "Nkansah Rexford" nkansahrexford@gmail.com wrote:
I'm sure Enock did provide the details requested by Dan in email below.
And thus, I must believe the Zero on MTN is working as usual?
On Tuesday, July 28, 2015, Dan Foy dfoy@wikimedia.org wrote:
Hi Enock,
The way most partners zero-rate is that they do not charge you when using Wikipedia, but if you have a no-balance sim card, they may not allow internet access at all. Then, you cannot get to the internet to have Wikipedia zero-rated.
I'm not sure about all the types of service that MTN Ghana offers. When you are using your laptop with Firefox, is this using the MTN cellular service on your phone?
It would also be helpful if you could provide us your IP when you are trying to use Wikipedia Zero with a balance but do not see a banner. Please try a site like www.whatismyip.org or similar service and let us know the IP you are using. Then I can check it against our known IP ranges for MTN Ghana.
Thanks! Dan
On Fri, Jul 24, 2015 at 1:11 PM, Enock Seth Nyamador < kwadzo459@gmail.com> wrote:
> Hi Dan, > > I used Firefox on my laptop. > > Update: Tried accessing with Zero balance SIM (both Chrome and > Firefox), WIkipedia homepage is loaded once and that's all. You can't > access any other page or reload. > > Best. > > - Enock > UMaT, Tarkwa > enockseth.github.io > > On Fri, Jul 24, 2015 at 7:59 PM, Dan Foy dfoy@wikimedia.org wrote: > >> Hi Enock, >> >> I'm looking into the problem you described, and needed to check on >> one additional detail. Which browser are you using when you experience >> the billing / lack of banners? I notice that many users in Ghana are >> using the Opera browser. If you were using that before, can you try the >> standard browser on your phone (usually Chrome on Android) and let us know >> if that works? >> >> Thanks! >> Dan >> >> >> On Tue, Jul 14, 2015 at 2:52 PM, Enock Seth Nyamador < >> kwadzo459@gmail.com> wrote: >> >>> Hi Adele, >>> >>> >Thank you for flagging the issues described below. For future >>> reference, feel free to add me >directly when you need my attention and/or >>> reply. >>> >>> You're welcome. Noted. >>> >>> >As far as I understand, you - Enock - used WP through MTN and was >>> charged. On top of that, >no free WP banners were displayed both on the >>> desktop version and mobile version. Is that >correct? If that is the case, >>> we will have to investigate with MTN. >>> >>> Exactly. >>> >>> >Please confirm if you were using m.wikipedia.org (mobile site) >>> when the banners flashed and >didn't display correctly. That is not an >>> expected behavior and if confirmed, we will follow up >internally and also >>> with MTN. >>> >>> Yes. >>> >>> >>> GH Wikimedians, >>> >>> If you're using MTN in your smartphone your help will be very >>> useful. >>> >>> PS: I know the banner isn't displayed in the desktop version :). >>> >>> Best, >>> >>> - Enock >>> UMaT, Tarkwa >>> enockseth.github.io >>> >>> On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana <avrana@wikimedia.org >>> > wrote: >>> >>>> Thanks, Asaf for sending this thread directly to us. >>>> >>>> Hi Enock, >>>> >>>> Thank you for flagging the issues described below. For future >>>> reference, feel free to add me directly when you need my attention and/or >>>> reply. >>>> As far as I understand, you - Enock - used WP through MTN and was >>>> charged. On top of that, no free WP banners were displayed both on the >>>> desktop version and mobile version. Is that correct? If that is the case, >>>> we will have to investigate with MTN. >>>> Please note that we don't show "Free Wikipedia" banners on the >>>> desktop version as part of the Wikipedia Zero program. Only the mobile site >>>> displays banners so it's expected that you won't see the WP Zero banner >>>> when using WP's desktop version. >>>> Please confirm if you were using m.wikipedia.org (mobile site) >>>> when the banners flashed and didn't display correctly. That is not an >>>> expected behavior and if confirmed, we will follow up internally and also >>>> with MTN. >>>> >>>> Dan Foy, our technical partner manager, is on vacation this week. >>>> We will have to wait for him to come back to the office next week to >>>> properly follow up on this. >>>> >>>> Enock - I will be awaiting for your reply on the questions above. >>>> It will be really helpful to better understand your experience. >>>> >>>> Rexford and others - If you would like to volunteer to test the >>>> service, please make sure you are using the mobile version of Wikipedia ( >>>> m.wikipedia.org). Please pay special attention to the banner >>>> behavior and data charges. >>>> >>>> Best, >>>> Adele >>>> >>>> >>>> On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov < >>>> abartov@wikimedia.org> wrote: >>>> >>>>> I am explicitly CCing Adele and Dan to ensure they see this. >>>>> I'm afraid I don't have enough information to help, myself. >>>>> >>>>> A. >>>>> >>>>> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford < >>>>> nkansahrexford@gmail.com> wrote: >>>>> >>>>>> Thus, I understand you as, when (kindly confirm if below >>>>>> conditions are so) >>>>>> >>>>>> - you opened the Desktop Version on the PC, no banner was >>>>>> shown >>>>>> - you opened the Mobile Version on PC, the banner >>>>>> 'flashed'. Nothing banner-ish showed afterwards >>>>>> - you opened the Mobile Version on Mobile, no banner was >>>>>> shown >>>>>> >>>>>> Its good you've brought this up. I'm sure Adele is on this >>>>>> list, plus if that's the case, then we'll kindly ask Adele to look into >>>>>> that for us. >>>>>> >>>>>> thanks >>>>>> >>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>>> kwadzo459@gmail.com> wrote: >>>>>> >>>>>>> When I tried the mobile version of Wikipedia on PC. The banner >>>>>>> just flashed. >>>>>>> >>>>>>> - Enock >>>>>>> UMaT, Tarkwa >>>>>>> enockseth.github.io >>>>>>> >>>>>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < >>>>>>> nkansahrexford@gmail.com> wrote: >>>>>>> >>>>>>>> Did you see the Wikipedia Zero banner or anything of that >>>>>>>> sort, indicating you're browsing for free in your browser? >>>>>>>> >>>>>>>> >>>>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador < >>>>>>>> kwadzo459@gmail.com> wrote: >>>>>>>> >>>>>>>>> Greetings, >>>>>>>>> >>>>>>>>> Is been a long time I tried using Wikipedia Zero [1] from >>>>>>>>> MTN Ghana on PC. I remember I started using WP Zero before it was announced >>>>>>>>> officially; that during the piloting. >>>>>>>>> >>>>>>>>> Yesterday, I tried to access Wikipedia from MTN thinking >>>>>>>>> Zero is still in control. By the time I realized my 60 GHp was no where to >>>>>>>>> be found after visiting just two pages. >>>>>>>>> >>>>>>>>> I don't know if the problem is from me or MTN. If you're >>>>>>>>> using MTN I'll plead with you to try on your PC and Smartphones so we can >>>>>>>>> know what is actually going on. >>>>>>>>> >>>>>>>>> Best, >>>>>>>>> >>>>>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >>>>>>>>> >>>>>>>>> - Enock >>>>>>>>> UMaT, Tarkwa >>>>>>>>> enockseth.github.io >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>>>>>> http://khophi.co/about >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> Wikimedia-GH mailing list >>>>>>>> Wikimedia-GH@lists.wikimedia.org >>>>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> +Rexford http://google.com/+Nkansahrexford | khophi.co >>>>>> http://khophi.co/about >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Wikimedia-GH mailing list >>>>>> Wikimedia-GH@lists.wikimedia.org >>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> Asaf Bartov >>>>> Wikimedia Foundation http://www.wikimediafoundation.org >>>>> >>>>> Imagine a world in which every single human being can freely >>>>> share in the sum of all knowledge. Help us make it a reality! >>>>> https://donate.wikimedia.org >>>>> >>>> >>>> >>>> >>>> -- >>>> *Adele Vrana* >>>> *Strategic Partnerships* >>>> Wikimedia Foundation >>>> +1 (415) 839-6885 ext. 6773 >>>> avrana@wikimedia.org >>>> >>>> *Imagine a world in which every single human being can freely >>>> share in the sum of all knowledge. That's our commitment. Donate. >>>> https://donate.wikimedia.org/* >>>> >>>> >>>> _______________________________________________ >>>> Wikimedia-GH mailing list >>>> Wikimedia-GH@lists.wikimedia.org >>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh >>>> >>>> >>> >> >> >> -- >> Dan Foy >> Technical Manager, Mobile Partnerships >> Wikimedia Foundation >> >> >> >
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