Hi Enock,
Thanks for confirming what you have experienced. One more question: which browser did you use? Note that some proxi browsers like Opera sometimes don't zero-rated Wikipedia. In case you have used Opera, please try another browser like Chrome, Safari, etc.
GH Wikimedians: As Enock noted, your help on testing the service will be appreciated. If you can, please test Wikipedia Zero on m.wikipedia.org and let us know if you see the "Free Wikipedia" banner and/or you are being charged.
Thanks again, Adele
On Tue, Jul 14, 2015 at 2:52 PM, wikimedia-gh-request@lists.wikimedia.org wrote:
Send Wikimedia-GH mailing list submissions to wikimedia-gh@lists.wikimedia.org
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When replying, please edit your Subject line so it is more specific than "Re: Contents of Wikimedia-GH digest..."
Today's Topics:
- Re: Wikipedia Zero no longer works on pc and mobile? (Adele Vrana)
- Re: Wikipedia Zero no longer works on pc and mobile? (Enock Seth Nyamador)
Message: 1 Date: Tue, 14 Jul 2015 13:02:23 -0700 From: Adele Vrana avrana@wikimedia.org To: Asaf Bartov abartov@wikimedia.org Cc: Dan Foy dfoy@wikimedia.org, Wikimedia Ghana User Group wikimedia-gh@lists.wikimedia.org Subject: Re: [Wikimedia-GH] Wikipedia Zero no longer works on pc and mobile? Message-ID: <CABqphtf4_ORpqXidNDhmZ= Th09NKqeD28pa8E1kJh2o8VbQJ2g@mail.gmail.com> Content-Type: text/plain; charset="utf-8"
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior and data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org wrote:
I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid
I
don't have enough information to help, myself.
A.
On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford <
nkansahrexford@gmail.com
wrote:
Thus, I understand you as, when (kindly confirm if below conditions are so)
- you opened the Desktop Version on the PC, no banner was shown
- you opened the Mobile Version on PC, the banner 'flashed'. Nothing
banner-ish showed afterwards
- you opened the Mobile Version on Mobile, no banner was shown
Its good you've brought this up. I'm sure Adele is on this list, plus if that's the case, then we'll kindly ask Adele to look into that for us.
thanks
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
When I tried the mobile version of Wikipedia on PC. The banner just flashed.
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < nkansahrexford@gmail.com> wrote:
Did you see the Wikipedia Zero banner or anything of that sort, indicating you're browsing for free in your browser?
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
Greetings,
Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana
on
PC. I remember I started using WP Zero before it was announced
officially;
that during the piloting.
Yesterday, I tried to access Wikipedia from MTN thinking Zero is
still
in control. By the time I realized my 60 GHp was no where to be
found after
visiting just two pages.
I don't know if the problem is from me or MTN. If you're using MTN I'll plead with you to try on your PC and Smartphones so we can know
what
is actually going on.
Best,
- Enock
UMaT, Tarkwa enockseth.github.io
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Asaf Bartov Wikimedia Foundation http://www.wikimediafoundation.org
Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! https://donate.wikimedia.org
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
Thanks Adele I will try and give you the feedback. Regards
On 7/15/15, Adele Vrana avrana@wikimedia.org wrote:
Hi Enock,
Thanks for confirming what you have experienced. One more question: which browser did you use? Note that some proxi browsers like Opera sometimes don't zero-rated Wikipedia. In case you have used Opera, please try another browser like Chrome, Safari, etc.
GH Wikimedians: As Enock noted, your help on testing the service will be appreciated. If you can, please test Wikipedia Zero on m.wikipedia.org and let us know if you see the "Free Wikipedia" banner and/or you are being charged.
Thanks again, Adele
On Tue, Jul 14, 2015 at 2:52 PM, wikimedia-gh-request@lists.wikimedia.org wrote:
Send Wikimedia-GH mailing list submissions to wikimedia-gh@lists.wikimedia.org
To subscribe or unsubscribe via the World Wide Web, visit https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh or, via email, send a message with subject or body 'help' to wikimedia-gh-request@lists.wikimedia.org
You can reach the person managing the list at wikimedia-gh-owner@lists.wikimedia.org
When replying, please edit your Subject line so it is more specific than "Re: Contents of Wikimedia-GH digest..."
Today's Topics:
- Re: Wikipedia Zero no longer works on pc and mobile? (Adele Vrana)
- Re: Wikipedia Zero no longer works on pc and mobile? (Enock Seth Nyamador)
Message: 1 Date: Tue, 14 Jul 2015 13:02:23 -0700 From: Adele Vrana avrana@wikimedia.org To: Asaf Bartov abartov@wikimedia.org Cc: Dan Foy dfoy@wikimedia.org, Wikimedia Ghana User Group wikimedia-gh@lists.wikimedia.org Subject: Re: [Wikimedia-GH] Wikipedia Zero no longer works on pc and mobile? Message-ID: <CABqphtf4_ORpqXidNDhmZ= Th09NKqeD28pa8E1kJh2o8VbQJ2g@mail.gmail.com> Content-Type: text/plain; charset="utf-8"
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior and data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org wrote:
I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid
I
don't have enough information to help, myself.
A.
On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford <
nkansahrexford@gmail.com
wrote:
Thus, I understand you as, when (kindly confirm if below conditions are so)
- you opened the Desktop Version on the PC, no banner was shown
- you opened the Mobile Version on PC, the banner 'flashed'.
Nothing banner-ish showed afterwards
- you opened the Mobile Version on Mobile, no banner was shown
Its good you've brought this up. I'm sure Adele is on this list, plus if that's the case, then we'll kindly ask Adele to look into that for us.
thanks
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
When I tried the mobile version of Wikipedia on PC. The banner just flashed.
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < nkansahrexford@gmail.com> wrote:
Did you see the Wikipedia Zero banner or anything of that sort, indicating you're browsing for free in your browser?
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
> Greetings, > > Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana
on
> PC. I remember I started using WP Zero before it was announced
officially;
> that during the piloting. > > Yesterday, I tried to access Wikipedia from MTN thinking Zero is
still
> in control. By the time I realized my 60 GHp was no where to be
found after
> visiting just two pages. > > I don't know if the problem is from me or MTN. If you're using MTN > I'll plead with you to try on your PC and Smartphones so we can > know
what
> is actually going on. > > Best, > > 1. https://en.wikipedia.org/wiki/Wikipedia_Zero > > - Enock > UMaT, Tarkwa > enockseth.github.io >
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Asaf Bartov Wikimedia Foundation http://www.wikimediafoundation.org
Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! https://donate.wikimedia.org
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
Seems I didn't see this earlier.
I use Firefox and Chromium, those were the browsers I used to even before the launch.
Any updates?
Best,
- Enock UMaT, Tarkwa enockseth.github.io
On Thu, Jul 16, 2015 at 12:17 PM, Raphael Berchie rberchie@gmail.com wrote:
Thanks Adele I will try and give you the feedback. Regards
On 7/15/15, Adele Vrana avrana@wikimedia.org wrote:
Hi Enock,
Thanks for confirming what you have experienced. One more question: which browser did you use? Note that some proxi browsers like Opera sometimes don't zero-rated Wikipedia. In case you have used Opera, please try
another
browser like Chrome, Safari, etc.
GH Wikimedians: As Enock noted, your help on testing the service will be appreciated. If you can, please test Wikipedia Zero on m.wikipedia.org
and
let us know if you see the "Free Wikipedia" banner and/or you are being charged.
Thanks again, Adele
On Tue, Jul 14, 2015 at 2:52 PM, <
wikimedia-gh-request@lists.wikimedia.org>
wrote:
Send Wikimedia-GH mailing list submissions to wikimedia-gh@lists.wikimedia.org
To subscribe or unsubscribe via the World Wide Web, visit https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh or, via email, send a message with subject or body 'help' to wikimedia-gh-request@lists.wikimedia.org
You can reach the person managing the list at wikimedia-gh-owner@lists.wikimedia.org
When replying, please edit your Subject line so it is more specific than "Re: Contents of Wikimedia-GH digest..."
Today's Topics:
- Re: Wikipedia Zero no longer works on pc and mobile? (Adele Vrana)
- Re: Wikipedia Zero no longer works on pc and mobile? (Enock Seth Nyamador)
Message: 1 Date: Tue, 14 Jul 2015 13:02:23 -0700 From: Adele Vrana avrana@wikimedia.org To: Asaf Bartov abartov@wikimedia.org Cc: Dan Foy dfoy@wikimedia.org, Wikimedia Ghana User Group wikimedia-gh@lists.wikimedia.org Subject: Re: [Wikimedia-GH] Wikipedia Zero no longer works on pc and mobile? Message-ID: <CABqphtf4_ORpqXidNDhmZ= Th09NKqeD28pa8E1kJh2o8VbQJ2g@mail.gmail.com> Content-Type: text/plain; charset="utf-8"
Thanks, Asaf for sending this thread directly to us.
Hi Enock,
Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we
will
have to investigate with MTN. Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version. Please confirm if you were using m.wikipedia.org (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.
Dan Foy, our technical partner manager, is on vacation this week. We
will
have to wait for him to come back to the office next week to properly follow up on this.
Enock - I will be awaiting for your reply on the questions above. It
will
be really helpful to better understand your experience.
Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia ( m.wikipedia.org). Please pay special attention to the banner behavior
and
data charges.
Best, Adele
On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov abartov@wikimedia.org wrote:
I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid
I
don't have enough information to help, myself.
A.
On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford <
nkansahrexford@gmail.com
wrote:
Thus, I understand you as, when (kindly confirm if below conditions are so)
- you opened the Desktop Version on the PC, no banner was shown
- you opened the Mobile Version on PC, the banner 'flashed'.
Nothing banner-ish showed afterwards
- you opened the Mobile Version on Mobile, no banner was shown
Its good you've brought this up. I'm sure Adele is on this list, plus if that's the case, then we'll kindly ask Adele to look into that for
us.
thanks
On Tuesday, July 14, 2015, Enock Seth Nyamador kwadzo459@gmail.com wrote:
When I tried the mobile version of Wikipedia on PC. The banner just flashed.
- Enock
UMaT, Tarkwa enockseth.github.io
On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford < nkansahrexford@gmail.com> wrote:
> Did you see the Wikipedia Zero banner or anything of that sort, > indicating you're browsing for free in your browser? > > > On Tuesday, July 14, 2015, Enock Seth Nyamador <
kwadzo459@gmail.com>
> wrote: > >> Greetings, >> >> Is been a long time I tried using Wikipedia Zero [1] from MTN
Ghana
on
>> PC. I remember I started using WP Zero before it was announced
officially;
>> that during the piloting. >> >> Yesterday, I tried to access Wikipedia from MTN thinking Zero is
still
>> in control. By the time I realized my 60 GHp was no where to be
found after
>> visiting just two pages. >> >> I don't know if the problem is from me or MTN. If you're using MTN >> I'll plead with you to try on your PC and Smartphones so we can >> know
what
>> is actually going on. >> >> Best, >> >> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero >> >> - Enock >> UMaT, Tarkwa >> enockseth.github.io >> > > > -- > +Rexford http://google.com/+Nkansahrexford | khophi.co > http://khophi.co/about > > > _______________________________________________ > Wikimedia-GH mailing list > Wikimedia-GH@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh > >
-- +Rexford http://google.com/+Nkansahrexford | khophi.co http://khophi.co/about
Wikimedia-GH mailing list Wikimedia-GH@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
-- Asaf Bartov Wikimedia Foundation http://www.wikimediafoundation.org
Imagine a world in which every single human being can freely share in the sum of all knowledge. Help us make it a reality! https://donate.wikimedia.org
-- *Adele Vrana* *Strategic Partnerships* Wikimedia Foundation +1 (415) 839-6885 ext. 6773 avrana@wikimedia.org
*Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate. https://donate.wikimedia.org/*
wikimedia-gh@lists.wikimedia.org