Hi Enock,

Thanks for confirming what you have experienced. One more question: which browser did you use? Note that some proxi browsers like Opera sometimes don't zero-rated Wikipedia. In case you have used Opera, please try another browser like Chrome, Safari, etc.

GH Wikimedians: As Enock noted, your help on testing the service will be appreciated. If you can, please test Wikipedia Zero on m.wikipedia.org and let us know if you see the "Free Wikipedia" banner and/or you are being charged.

Thanks again,
Adele


On Tue, Jul 14, 2015 at 2:52 PM, <wikimedia-gh-request@lists.wikimedia.org> wrote:
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Today's Topics:

   1. Re: Wikipedia Zero no longer works on pc and mobile? (Adele Vrana)
   2. Re: Wikipedia Zero no longer works on pc and mobile?
      (Enock Seth Nyamador)


----------------------------------------------------------------------

Message: 1
Date: Tue, 14 Jul 2015 13:02:23 -0700
From: Adele Vrana <avrana@wikimedia.org>
To: Asaf Bartov <abartov@wikimedia.org>
Cc: Dan Foy <dfoy@wikimedia.org>,       Wikimedia Ghana User Group
        <wikimedia-gh@lists.wikimedia.org>
Subject: Re: [Wikimedia-GH] Wikipedia Zero no longer works on pc and
        mobile?
Message-ID:
        <CABqphtf4_ORpqXidNDhmZ=Th09NKqeD28pa8E1kJh2o8VbQJ2g@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Thanks, Asaf for sending this thread directly to us.

Hi Enock,

Thank you for flagging the issues described below. For future reference,
feel free to add me directly when you need my attention and/or reply.
As far as I understand, you - Enock - used WP through MTN and was charged.
On top of that, no free WP banners were displayed both on the desktop
version and mobile version. Is that correct? If that is the case, we will
have to investigate with MTN.
Please note that we don't show "Free Wikipedia" banners on the desktop
version as part of the Wikipedia Zero program. Only the mobile site
displays banners so it's expected that you won't see the WP Zero banner
when using WP's desktop version.
Please confirm if you were using m.wikipedia.org (mobile site) when the
banners flashed and didn't display correctly. That is not an expected
behavior and if confirmed, we will follow up internally and also with MTN.

Dan Foy, our technical partner manager, is on vacation this week. We will
have to wait for him to come back to the office next week to properly
follow up on this.

Enock - I will be awaiting for your reply on the questions above. It will
be really helpful to better understand your experience.

Rexford and others - If you would like to volunteer to test the service,
please make sure you are using the mobile version of Wikipedia (
m.wikipedia.org). Please pay special attention to the banner behavior and
data charges.

Best,
Adele


On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <abartov@wikimedia.org> wrote:

> I am explicitly CCing Adele and Dan to ensure they see this.  I'm afraid I
> don't have enough information to help, myself.
>
>    A.
>
> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford <nkansahrexford@gmail.com
> > wrote:
>
>> Thus, I understand you as, when (kindly confirm if below conditions are
>> so)
>>
>>    - you opened the Desktop Version on the PC, no banner was shown
>>    - you opened the Mobile Version on PC, the banner 'flashed'. Nothing
>>    banner-ish showed afterwards
>>    - you opened the Mobile Version on Mobile, no banner was shown
>>
>> Its good you've brought this up. I'm sure Adele is on this list, plus if
>> that's the case, then we'll kindly ask Adele to look into that for us.
>>
>> thanks
>>
>> On Tuesday, July 14, 2015, Enock Seth Nyamador <kwadzo459@gmail.com>
>> wrote:
>>
>>> When I tried the mobile version of Wikipedia on PC. The banner just
>>> flashed.
>>>
>>> - Enock
>>> UMaT, Tarkwa
>>> enockseth.github.io
>>>
>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford <
>>> nkansahrexford@gmail.com> wrote:
>>>
>>>> Did you see the Wikipedia Zero banner or anything of that sort,
>>>> indicating you're browsing for free in your browser?
>>>>
>>>>
>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <kwadzo459@gmail.com>
>>>> wrote:
>>>>
>>>>> Greetings,
>>>>>
>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana on
>>>>> PC. I remember I started using WP Zero before it was announced officially;
>>>>> that during the piloting.
>>>>>
>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is still
>>>>> in control. By the time I realized my 60 GHp was no where to be found after
>>>>> visiting just two pages.
>>>>>
>>>>> I don't know if the problem is from me or MTN. If you're using MTN
>>>>> I'll plead with you to try on your PC and Smartphones so we can know what
>>>>> is actually going on.
>>>>>
>>>>> Best,
>>>>>
>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero
>>>>>
>>>>> - Enock
>>>>> UMaT, Tarkwa
>>>>> enockseth.github.io
>>>>>
>>>>
>>>>
>>>> --
>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co
>>>> <http://khophi.co/about>
>>>>
>>>>
>>>> _______________________________________________
>>>> Wikimedia-GH mailing list
>>>> Wikimedia-GH@lists.wikimedia.org
>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
>>>>
>>>>
>>>
>>
>> --
>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co
>> <http://khophi.co/about>
>>
>>
>> _______________________________________________
>> Wikimedia-GH mailing list
>> Wikimedia-GH@lists.wikimedia.org
>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
>>
>>
>
>
> --
>     Asaf Bartov
>     Wikimedia Foundation <http://www.wikimediafoundation.org>
>
> Imagine a world in which every single human being can freely share in the
> sum of all knowledge. Help us make it a reality!
> https://donate.wikimedia.org
>



--
*Adele Vrana*
*Strategic Partnerships*
Wikimedia Foundation
+1 (415) 839-6885 ext. 6773
avrana@wikimedia.org

*Imagine a world in which every single human being can freely share in the
sum of all knowledge. That's our commitment. Donate.
<https://donate.wikimedia.org/>*
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Message: 2
Date: Tue, 14 Jul 2015 21:52:30 +0000
From: Enock Seth Nyamador <kwadzo459@gmail.com>
To: Wikimedia Ghana User Group <wikimedia-gh@lists.wikimedia.org>
Cc: Dan Foy <dfoy@wikimedia.org>
Subject: Re: [Wikimedia-GH] Wikipedia Zero no longer works on pc and
        mobile?
Message-ID:
        <CAFU=B7Bt-6N=yAamwX4VZcHZJ7cwxi+0vREcX8FixgNOKS5+uw@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi Adele,

>Thank you for flagging the issues described below. For future reference,
feel free to add me >directly when you need my attention and/or reply.

You're welcome. Noted.

>As far as I understand, you - Enock - used WP through MTN and was charged.
On top of that, >no free WP banners were displayed both on the desktop
version and mobile version. Is that >correct? If that is the case, we will
have to investigate with MTN.

Exactly.

>Please confirm if you were using m.wikipedia.org (mobile site) when the
banners flashed and >didn't display correctly. That is not an expected
behavior and if confirmed, we will follow up >internally and also with MTN.

Yes.


GH Wikimedians,

If you're using MTN in your smartphone your help will be very useful.

PS: I know the banner isn't displayed in the desktop version :).

Best,

- Enock
UMaT, Tarkwa
enockseth.github.io

On Tue, Jul 14, 2015 at 8:02 PM, Adele Vrana <avrana@wikimedia.org> wrote:

> Thanks, Asaf for sending this thread directly to us.
>
> Hi Enock,
>
> Thank you for flagging the issues described below. For future reference,
> feel free to add me directly when you need my attention and/or reply.
> As far as I understand, you - Enock - used WP through MTN and was charged.
> On top of that, no free WP banners were displayed both on the desktop
> version and mobile version. Is that correct? If that is the case, we will
> have to investigate with MTN.
> Please note that we don't show "Free Wikipedia" banners on the desktop
> version as part of the Wikipedia Zero program. Only the mobile site
> displays banners so it's expected that you won't see the WP Zero banner
> when using WP's desktop version.
> Please confirm if you were using m.wikipedia.org (mobile site) when the
> banners flashed and didn't display correctly. That is not an expected
> behavior and if confirmed, we will follow up internally and also with MTN.
>
> Dan Foy, our technical partner manager, is on vacation this week. We will
> have to wait for him to come back to the office next week to properly
> follow up on this.
>
> Enock - I will be awaiting for your reply on the questions above. It will
> be really helpful to better understand your experience.
>
> Rexford and others - If you would like to volunteer to test the service,
> please make sure you are using the mobile version of Wikipedia (
> m.wikipedia.org). Please pay special attention to the banner behavior and
> data charges.
>
> Best,
> Adele
>
>
> On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <abartov@wikimedia.org>
> wrote:
>
>> I am explicitly CCing Adele and Dan to ensure they see this.  I'm afraid
>> I don't have enough information to help, myself.
>>
>>    A.
>>
>> On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford <
>> nkansahrexford@gmail.com> wrote:
>>
>>> Thus, I understand you as, when (kindly confirm if below conditions are
>>> so)
>>>
>>>    - you opened the Desktop Version on the PC, no banner was shown
>>>    - you opened the Mobile Version on PC, the banner 'flashed'. Nothing
>>>    banner-ish showed afterwards
>>>    - you opened the Mobile Version on Mobile, no banner was shown
>>>
>>> Its good you've brought this up. I'm sure Adele is on this list, plus if
>>> that's the case, then we'll kindly ask Adele to look into that for us.
>>>
>>> thanks
>>>
>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <kwadzo459@gmail.com>
>>> wrote:
>>>
>>>> When I tried the mobile version of Wikipedia on PC. The banner just
>>>> flashed.
>>>>
>>>> - Enock
>>>> UMaT, Tarkwa
>>>> enockseth.github.io
>>>>
>>>> On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford <
>>>> nkansahrexford@gmail.com> wrote:
>>>>
>>>>> Did you see the Wikipedia Zero banner or anything of that sort,
>>>>> indicating you're browsing for free in your browser?
>>>>>
>>>>>
>>>>> On Tuesday, July 14, 2015, Enock Seth Nyamador <kwadzo459@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Greetings,
>>>>>>
>>>>>> Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana
>>>>>> on PC. I remember I started using WP Zero before it was announced
>>>>>> officially; that during the piloting.
>>>>>>
>>>>>> Yesterday, I tried to access Wikipedia from MTN thinking Zero is
>>>>>> still in control. By the time I realized my 60 GHp was no where to be found
>>>>>> after visiting just two pages.
>>>>>>
>>>>>> I don't know if the problem is from me or MTN. If you're using MTN
>>>>>> I'll plead with you to try on your PC and Smartphones so we can know what
>>>>>> is actually going on.
>>>>>>
>>>>>> Best,
>>>>>>
>>>>>> 1. https://en.wikipedia.org/wiki/Wikipedia_Zero
>>>>>>
>>>>>> - Enock
>>>>>> UMaT, Tarkwa
>>>>>> enockseth.github.io
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co
>>>>> <http://khophi.co/about>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Wikimedia-GH mailing list
>>>>> Wikimedia-GH@lists.wikimedia.org
>>>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
>>>>>
>>>>>
>>>>
>>>
>>> --
>>> +Rexford <http://google.com/+Nkansahrexford> | khophi.co
>>> <http://khophi.co/about>
>>>
>>>
>>> _______________________________________________
>>> Wikimedia-GH mailing list
>>> Wikimedia-GH@lists.wikimedia.org
>>> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
>>>
>>>
>>
>>
>> --
>>     Asaf Bartov
>>     Wikimedia Foundation <http://www.wikimediafoundation.org>
>>
>> Imagine a world in which every single human being can freely share in the
>> sum of all knowledge. Help us make it a reality!
>> https://donate.wikimedia.org
>>
>
>
>
> --
> *Adele Vrana*
> *Strategic Partnerships*
> Wikimedia Foundation
> +1 (415) 839-6885 ext. 6773
> avrana@wikimedia.org
>
> *Imagine a world in which every single human being can freely share in the
> sum of all knowledge. That's our commitment. Donate.
> <https://donate.wikimedia.org/>*
>
>
> _______________________________________________
> Wikimedia-GH mailing list
> Wikimedia-GH@lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/wikimedia-gh
>
>
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End of Wikimedia-GH Digest, Vol 38, Issue 7
*******************************************



--
Adele Vrana
Strategic Partnerships
Wikimedia Foundation
+1 (415) 839-6885 ext. 6773
avrana@wikimedia.org

Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. Donate.