Magnus -- I don't mean to offend, but you don't speak customer -- and I don't expect you to. But to demonstrate my point, you just suggested I start a page (article?) with wikipedia: -- as if I know what that means! Are you saying that, if I do that, it will create a special page and show up in the bar at the side? I know you went to the FAQs and added stuff, but I really think you and the others are so closely involved in the programming side that you assume that we all get what you're talking about.
There are lots of people out there who have programming backgrounds -- but lots more who don't. You also seem to think users are intelligent beings. Sorry, but years in customer service and training (including training in DSL, telco processes and an online SQL-based transaction coordination package) have taught me that you have to teach to the lowest common denominator. Even people who are really bright about most things have trouble getting their heads round computer stuff. SO honestly, suggesting I go do something that I've offered to do isn't helpful -- I can't do it until someone takes the time to explain it to me. Also, I am still unaware of what constitues admin-only creation and all-user creation rights. Fortunately, Mark has answered some of those questions.
So, my questions to you all are:
1)How do I create a special page (New system features?) that will show up on the sidebar?
2)Can we place a link at least on the recent changes page and the homepage (could it be in a different color and blink?) and how does inserting a link to a special page differ from inserting a link to a regular page?
3)Is a namespace the same as an article and/or a page?
4) Mark mentioned using parentheses rather than a slash in an article title to indicate what used to be a subpage (I think). Does this mean that the article is independent, or that the parentheses associate it with a main article in a similar manner? How does this relate to the talk page generated with each article? (and for my own sanity, are they related at the same level or do sublevels even exist?)
5)If the system still functions in a way that says "subpage" to the users, is there any reason to even dicuss functionality? It seems to be that the UI may still look like a duck and walk like a duck -- even if it doesn't talk like a duck behind the scenes -- so why not let the users think it is in fact a duck?
And by the way -- I do realize that the corollary to programmers don't speak user and don't like to document things is that users haven't got a clue about how much work has gone into any particular piece of software -- and don't care, as long as it works! All I'm asking is for some help and understanding so that I can do what I do well -- be the middleman. OR, I can butt out completely. I just figure I should try to become part of the process and help make things better, rather than just whinge about not liking the things I (and many others) clearly don't get! [[JHK]]
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At 03:16 PM 2/21/02 -0800, Julie Kemp wrote:
Magnus -- I don't mean to offend, but you don't speak customer -- and I don't expect you to. But to demonstrate my point, you just suggested I start a page (article?) with wikipedia: -- as if I know what that means!
I'm not sure I speak customer, but one of the things I've done as an editor is translate, including between techies and non-techies, so I'll try.
Are you saying that, if I do that, it will create a special page and show up in the bar at the side? I know you went to the FAQs and added stuff, but I really think you and the others are so closely involved in the programming side that you assume that we all get what you're talking about.
I don't know the answer to this.
There are lots of people out there who have programming backgrounds -- but lots more who don't. You also seem to think users are intelligent beings.
Users are intelligent beings. That they don't speak tech doesn't change this, any more than my not speaking Chinese makes me stupid.
Sorry, but years in customer service and training (including training in DSL, telco processes and an online SQL-based transaction coordination package) have taught me that you have to teach to the lowest common denominator. Even people who are really bright about most things have trouble getting their heads round computer stuff.
Okay, but I don't think it helps to suggest that we're creating an encyclopedia written and edited primarily by the unintelligent. <snip>
3)Is a namespace the same as an article and/or a page?
No. A namespace is a set of articles. "Talk:" is a namespace. So is "User:" Like the main wikipedia, they can have unlimited numbers of articles within them.
- Mark mentioned using parentheses rather than a
slash in an article title to indicate what used to be a subpage (I think). Does this mean that the article is independent, or that the parentheses associate it with a main article in a similar manner? How does this relate to the talk page generated with each article? (and for my own sanity, are they related at the same level or do sublevels even exist?)
The parentheses are to distinguish between two or more things of the same name. Rather than have subpages, the wikipedia now uses a "flat" namespace--everything is on the same level. (The following examples are invented, probably not reflecting current actual wikipedia content.) "Niger (river)" and "Niger (country)" distinguish between two entities of the same name. Sometimes we can avoid parentheses by careful naming: the former article could be named "River Niger," for example. But neither is part of the other.
I don't think we have subpages anymore; if I'm wrong, please, would one of the programmers correct me?
5)If the system still functions in a way that says "subpage" to the users, is there any reason to even dicuss functionality? It seems to be that the UI may still look like a duck and walk like a duck -- even if it doesn't talk like a duck behind the scenes -- so why not let the users think it is in fact a duck?
Does it function that way, though?
We allow the specific existence of "Talk" pages--but we don't want other subpages. If we make it look and talk like a duck, and call it a duck, people will start creating a whole flock of other waterfowl.
I hope some of this helps.
Dear Julie,
I am not offended by you (though I might get a little annoyed if you keep claiming that I am;)
I expanded the http://www.wikipedia.com/wiki/Wikipedia:PHP_script_FAQ page a little. Please check if this is sufficient (for the questions asked, of course). Feel free to write a manual (or something) in your own words, based on your experiences and this page. If you do so, it would be nice to put it into the wikipedia namespace. To do this, just call it [[wikipedia:My little manual]] instead of [[My little manual]] ;)
Or add more questions to the FAQ page; we'll try to answer them as customer as we can...
Magnus
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