Picking up on the comment by Tobias about less intrusive fundraising, I would make sure we are pursuing the following:
1 Build up a past donors database, communicate with them effectively and then as long as they donate annually make sure they aren't irritated by ads for people who haven't donated at all. (I gather something is now being done here, but I know it wasn't in the past).
2 Get tax deductible/refunded status in as many countries as feasible. Especially countries like the UK where the tax is refunded to the charity rather than the donor. (I know the UK chapter is working on this, and that it isn't easy here, but there are probably other countries with similar systems where we may not even have started).
3 Ramp up Merchandising. Unlike almost any charity I can think of we can offer Xmas gifts for every taste, including for dads. Middle aged men are notoriously difficult to buy presents for, we are one of the few charities that could market calenders, mugs or mousemats suitable for fans of milhist, wrestling, NASCAR or indeed flowers, waterfalls and scientific elements. This is a real opportunity for the fundraising team to work with the Featured content crowd and the wikiprojects. It could also make a serious contribution to my annual Xmas present buying headaches.
4 Use IP location to not put up ads in countries where we are unable to accept donations in the local currency.
Most of the charities I've worked with in the past have not actually made money on the first donation they get from a new donor, generally it costs more to recruit a new donor than they give in the first donation. The real income stream is from repeat donations in future years and from merchandising. Wikimedia is in the amazing position that it can get new donors for less than the cost of recruiting them. However that is only true because the advertising that we do internally is treated as free. In reality that advertising brings with it a big overhead in terms of annoyance to both our volunteers and our readers. I'm not suggesting that we put a monetary value on that internal webspace, but I would suggest that we measure that annoyance better and set some targets to minimise it. Money raised per ads served would help, as would excluding IPs and users who've already seen an ad and not responded. We might also consider not serving ads on pages that are disproportionately viewed by minors
WereSpielChequers
However the main point of mail was to discuss how we're going to raise funds without being annoying to readers, and I welcome any input from WMF staff, chapters and volunteers :-)
-- Tobias
On 5 March 2011 14:05, WereSpielChequers werespielchequers@gmail.com wrote:
Picking up on the comment by Tobias about less intrusive fundraising, I would make sure we are pursuing the following:
1 Build up a past donors database, communicate with them effectively and then as long as they donate annually make sure they aren't irritated by ads for people who haven't donated at all. (I gather something is now being done here, but I know it wasn't in the past).
The first part is certainly being done. The second part is impossible. How are we supposed to know if a reader has previously donated? All we have is their IP address, which could very easily have changed since they donated.
On 05/03/11 14:05, WereSpielChequers wrote:
Picking up on the comment by Tobias about less intrusive fundraising, I would make sure we are pursuing the following:
1 Build up a past donors database, communicate with them effectively and then as long as they donate annually make sure they aren't irritated by ads for people who haven't donated at all. (I gather something is now being done here, but I know it wasn't in the past).
And also, WMF should make it possible to accept continuing donations as a subscription on a monthly basis.
For example, $5 a month feels much less painful than $60 once a year. Continuing donations also don't require a decision to keep on giving -- the donations just continue until canceled.
Building up a base of continuing donors would be almost as good as having an endowment, and would make financial planning much easier.
-- Neil
On 5 March 2011 14:19, Neil Harris neil@tonal.clara.co.uk wrote:
And also, WMF should make it possible to accept continuing donations as a subscription on a monthly basis.
Even better, they should do this already!
http://wikimediafoundation.org/wiki/Monthly_donations/en
(a link from http://wikimediafoundation.org/wiki/Donate with the words "If you'd like to make an automatic monthly donation please click here."
- d.
WereSpielChequers, I believe we either tried or considered all those things and more.
I think we established continuing donations sometime half-way through the fundraiser, it mostly depends on the payment intermediaries- Philippe and Megan really worked hard on getting it. From what I recall, Zack and the rest of the team considered all those things and many more to reach out to possible benefactors during the fundraiser. They didn't just consider money raised per ad, but a whole host of metrics about every banner and every minute detail.
Do bear in mind that there are a lot of legal limitation when dealing with such an international user-base - things like merchandising are governed by non-profit policies, internationalizing is another issue we have to consider. The foundation is limited in that option and that is where the chapters need to take the lead in establishing donation infrastructure in their respective countries.
Theo
On Sat, Mar 5, 2011 at 8:00 PM, David Gerard dgerard@gmail.com wrote:
On 5 March 2011 14:19, Neil Harris neil@tonal.clara.co.uk wrote:
And also, WMF should make it possible to accept continuing donations as a subscription on a monthly basis.
Even better, they should do this already!
http://wikimediafoundation.org/wiki/Monthly_donations/en
(a link from http://wikimediafoundation.org/wiki/Donate with the words "If you'd like to make an automatic monthly donation please click here."
- d.
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On 05/03/11 14:30, David Gerard wrote:
On 5 March 2011 14:19, Neil Harrisneil@tonal.clara.co.uk wrote:
And also, WMF should make it possible to accept continuing donations as a subscription on a monthly basis.
Even better, they should do this already!
http://wikimediafoundation.org/wiki/Monthly_donations/en
(a link from http://wikimediafoundation.org/wiki/Donate with the words "If you'd like to make an automatic monthly donation please click here."
Aaargh. How could I have missed that?
Can it be made public how many people have taken up that option, and what the current monthly income is?
-- Neil
wikimedia-l@lists.wikimedia.org