Angela wrote:
Another point to note is that it would be helpful if volunteers to this were also willing to fix the articles that people write to us about. Although we tell them they can edit Wikipedia themselves, there's no guarantee they'll do that so the problems they raise in the emails often need to be fixed, or at least mentioned on the article's talk page.
Absolutely. While casual visitors may find their right to make such changes counter-intuitive this excuse should not be available for the regular users with enough experience to respond to complaints.
The people who regularly nominate articles for cleanup would do well to spend time doing cleanup instead of creating work for everyone else.
Ec