Daniel Mayer wrote:
Well there is that pesky discussion link at the top of articles,
This link * requires the user to know how to edit the wiki * provides no obvious method for feedback to the user (who would have to find his way back to the talk page) * does not provide for discretion. In the case of a breach of privacy, etc., users don't necessarily want to discuss their concerns in public.
As for the (smart-aleck, if I may say so) remark on having to read those complaints: currently, the Foundation receives the complaints *once users have found a way to contact it*. Users such as Sannse etc. have to read it. Sometimes, mails go to random users. Sometimes, they go to public mailing-lists and they attract controversy.
Personally, I think that having clear complaint links reduces our risk of getting sued or at least of getting served legal summons by angry and frustrated people.