On Thursday 19 December 2002 22:44, Zoe wrote:
Someone with ip addresses beginning with 152.163 is deleting article, vandalizing, modifying, and variously randomly changing whatever articles they happen to encounter. The IP address changes with each change. We need to do something quick.
It's a bunch of AOL proxies. I complained to abuse@aol.net and got an answer (below) that suggested that I should complain to one of several other addresses beginning with "tos" but gave me no clue that it actually tossed the message at any of them.
phma --- Thank you for writing with your question, concern or comment! You are receiving this automatically generated message to notify you of a change in AOL's postmaster mailbox procedure.
We have implemented a subject scanning mechanism to aid your abuse reporting efforts. If you include any of the following tags in the subject line of your issue, your email will be auto-forwarded to the appropriate mailbox. These tags are not case-sensitive.
Tags: massmail, spam, uce, ube, unsolicited, junk, email, e-mail Will send your issue to "tosemail1@aol.com".
Tags: usenet, newsgroup Will send your issue to "tosusenet@aol.com".
Tags: security, harassment Will send your issue to "tosgeneral@aol.com".
Tag: web Will send your issue to "tosweb@aol.com".
Tag: IRC Will send your issue to "tosirc@aol.com".
The following mailboxes remain active, in the event you wish to continue sending directly to the appropriate mailboxes, rather than send only to "abuse@aol.com" or "abuse@aol.net".
** All unsolicited email complaints ("spam mail") should be sent to "tosemail1@aol.com"
** All usenet/newsgroup abuse issues should be sent to "tosusenet@aol.com"
** All Internet security issues (hacking reports, mailbombs, denial of service attacks, port scans etc.) should be sent with all log info to TOSGeneral@aol.com
** All incidents of member harassment or threats should be sent to "TOSGeneral@aol.com"
** All reports of AOL Web pages which do not comply with AOL's Terms of Service should be forwarded to "TosWeb@aol.com"
** All reports of IRC abuse should be forwarded to "tosirc@aol.com"
** No IM abuse reports will be accepted via email. IM users (AOL members/account holders) should use the "notify AOL" button found in the bottom right corner of the IM window. AIM (the free AOL Instant Messenger client) users should utilize the "block" and "warning" features found at the bottom of the AIM window to stop abuse.
Please visit the Postmaster FAQ at http://hometown.aol.com/postmaster for: ** Questions about junk mail (abuse policy, reporting abuse, reading headers, terms of service) ** Questions about sending mail to AOL (explanations of mailer-daemon bounces, DNS errors, etc.) ** General questions about AOL's services (billing, access, technical support)
** If you are experiencing network difficulties with AOL, or are experiencing a denial of service attack for which AOL is responsible, please find aol.com's ARIN or InterNIC registration and contact our Network Operating Center.
As always, please be sure to include all pertinent header information; we can not process email abuse/usenet abuse issues without full header information.
Thanks, and have a great day!
Postmaster Team America Online, Inc. v20000425