I'm glad that antanana (she don't like capital letters as you can see :) ) joined our discussion. Now is her very first term in the Board (we reelect the board each year) and she brought a lot of 'fresh air' to our Board and proceeds to do so every day and even night (for example she sent her letter at 3:18 AM local time) as Chair deputy and Treasurer (very first one in history of WMUA) and valuable chapter member. ...and she is one of that board members who have no problem to face any issue (criticism included but critic of her activities should be well prepared and ... brave :-P). After I made some introduction of a lady I can return to the topic. I ask to forgive me in advance for some long explanation (my English will make it even less comprehensible, sorry for that) but I believe it might be a good case study for some other chapter(s) so please invest some your patience. Yes, antanana pointed perfectly well that damn 'lots of letters' was the trigger of the situation. But even better her input was in focusing our attention to two sorts/kinds of irritation (that is "a state of inflammation or painful reaction to smth." as vocabularies inform): * "it irritates people to get lots of letters" (especially if people insists to use some mailers less sophisticated in letters grouping, 'foldering' and filtering that Google Mail and alikes) * "it irritates them to hear something critical or unpleasant" (to some people critical=extremelyunpleasant) In said case the first kind of irritation (inflammation) has place as a consequence of the above mentioned trigger (snowball of a letters), while the first one is much more valuable (for our case study) as cause of a letter snowball appearance. I do believe that many of you know how painful reaction to criticism might be the the cause of mailing 'explosion' (or turbulence will be better metaphor?) if not please see explanation in [1] because I'm just unable to explain better that that (if in English and not in Ukrainian or Russian). So in our case study two Board members were (and still are :) ) irritated by criticism addressed to certain (pointed by critics) their actions and conduct of behaviour (what caused mail turbulence again and again) while two more Board members were inflamed by letter 'snowballs' arriving to their mailboxes. Obviously 2+2 gives 4 (in Ukraine as well :-P) what is majority of 7 so position of 3 other Board members doesn't matter. Period. Sincerely, Pavlo Member of Wikimedia Ukraine [1] http://lists.wikimedia.org/pipermail/wikimedia-l/2013-July/127124.html (please read that text out of it context and see the idea of process of reaching "unnecessary degree of escalation", when issue "snowballs into something much larger") On Tue, Aug 20, 2013 at 3:18 AM, attolippip <attolippip(a)gmail.com> wrote: