As I said, some of this is WMF-specific. For example, WMF could coordinate
its requests for surveys and consultations so that they happen on a
predictable monthly basis instead of sending what feels like 10+
notifications every month for separate consultations and surveys, with some
of those being repeat requests (personally I think a ceiling of 2 requests
per consultation/survey would be appropriate). I'm in favor of
consultations, but there can be too much of a good thing. Information
overload is as much of a problem as lack of communication.
I don't have a solution to this package of problems, but I think it would
be worth researching and trying to refine information flows for greater
efficiency and effectiveness, and to make more effective use of everyone's
time. I imagine that large organizations (e.g. IBM) have people whose jobs
are focused on improving information workflows within their organization,
and I think that WMF and the community could benefit from that kind of
approach to communications and information management.
Pine
On Sat, Mar 18, 2017 at 3:00 PM, Lodewijk <lodewijk(a)effeietsanders.org>
wrote:
(branching this into a new thread as it gets quite off
topic)
Pine: Why do you think the solution lies with the Wikimedia Foundation?
Lodewijk
2017-03-18 22:52 GMT+01:00 Pine W <wiki.pine(a)gmail.com>om>:
My point is more or less the same one that
you're making. Communications
(too much and too little) and information overload are both challenges. I
don't think there's going to be a silver bullet solution, but I hope that
WMF will invest effort into addressing this set of problems during the
next
Annual Plan. Some of this is WMF-specific, but
some of it also relates to
how we've organized ourselves in the community through organic growth and
over time we've developed so many channels that one wonders if we would
benefit from some consolidation and pruning.
Pine
On Sat, Mar 18, 2017 at 2:15 PM, David Gerard <dgerard(a)gmail.com> wrote:
> You mean, "how to deal with people who complain they weren't consulted
> then turn around and complain they were excessively consulted"? At
> this point, the appropriate thing would be to put forward a plausible
> solution rather than complain they did the thing you claimed they
> hadn't sufficiently done.
>
>
> - d.
>
>
>
>
> On 18 March 2017 at 20:39, Pine W <wiki.pine(a)gmail.com> wrote:
> > Chris,
> >
> > That last paragraph assumes that people (1) know where to look and
(2)
have
hours to spend watching countless channels for
announcements. On the
other
> hand, there's also a problem of burying people in so many
announcements,
> surveys, and consultations that people start
to tune it all out. This
is
> > part of a larger set of communications and "information overload"
> problems
> > that I'm hoping that WMF will address, particularly during its next
> Annual
> > Plan.
> >
> > Pine
> > _______________________________________________
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