Hi Mykola,
Yes, for WLM Netherlands we used the VRTS-queue in the same way. We now
have a wikiproject page on our municipal monuments with only dead reference
links....
And I can definitely ask for wlm-ua to be re-opened as well, same for other
teams if they want to get back their queue. I just want to make sure to not
open up unused queues, that would be quite pointless.
Best,
Ciell
Op wo 24 aug. 2022 om 22:12 schreef Mykola Kozlenko <mycola-k(a)ukr.net>et>:
Hi Ciell,
This is very surprising to us as organisers of Wiki Loves Monuments in
Ukraine.
We rely on lists obtained from different government institutions (because
we don't have one single national list). The VRTS queue wlm-ua@ was the
place where we aggregated them.
We think that VRTS queue is exactly fit for the purpose, as it guarantees
that, on one hand, all new volunteers have access to previous emails, on
the other hand, we can link to the exact email as a source (because
sometimes they send documents that were never published before). Basically
if VRTS did not exist, we would have probably opted for a similar
non-Wikimedia solution. If VRTS does not want to host wlm-ua@ emails, we
would probably have to use a non-Wikimedia ticket system, which would costs
us volunteer time for no good reason.
The closure of this list was never discussed with us, and statement
that it contains only spam is wrong. Of course we did not use them for the
last 6 months for obvious reasons (in a normal year we would have already
received dozens of emails by this time), but not being able to use
it anymore would be a major problem for us.
Should we make a separate request to unlock wlm-ua@ or does your request
concerns the entire list of wlx queues?
Thanks
Mykola
* 24 серпня 2022, 20:17:37, від "Ciell Wikipedia"
<ciell.wikipedia(a)gmail.com <ciell.wikipedia(a)gmail.com>>m>>: *
Hi everyone,
Some teams from the 'early days' have been using OTRS
<https://en.wikipedia.org/wiki/OTRS>, now VRTS, to handle incoming emails
for their Wiki Loves Monuments competition. VRTS is a closed email system
that allows multiple 'agents' access to the incoming emails sent to one
email address, and to process these emails as a team. Wikimedia project
volunteers also use VRTS to answer emails from readers, they are called the Volunteer
Response Team
<https://en.wikipedia.org/wiki/Wikipedia:Volunteer_Response_Team>, and
have queues and agents in several languages.
Because these WLM-related queues had become inactive and seemingly
abandoned, and received only spam, all WLX-queues were closed last January.
I have now started a procedure on the VRT-wiki to open up the general
WLM-queue for the international team, since our email address is connected
to our queue, and we need to have access to the email address for obvious
reasons.
As far as I can see, there has been no consultation of the people working
on WLX-competitions (so also Wiki Loves Earth, for instance) and therefore
wanted to notify those that had a queue in the past and also might want to
have their queue restored.
For those of you that have access to the closed vrt-wiki, my request can
be found here
<https://vrt-wiki.wikimedia.org/wiki/Administrator_requests#Re-opening_wlx-queues>.
Please join the conversation if the same situation applies to you
If you have moved on to a different system for receiving and sending email
about Wiki Loves Monuments and are not using VRTS as a platform anymore, or
never used VRTS for WLM, no action is needed.
Best,
Ciell
[image: Screenshot 2022-01-31 at 19-32-25 List of queues - VRT Wiki(1).png]
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