Hoi,
I had an issue with data Google provided. I notified them and used
Wikipedia as a source. I was pleasantly surprised that it did not take long
for it to be remedied :)
Yes for big issues we can have a liaison however, we can still can notify
them when the need arises.
Thanks,
GerardM
On 9 August 2016 at 15:53, James Salsman <jsalsman(a)gmail.com> wrote:
Dan Garry wrote:
Reaching out to [Google] is the easiest and
quickest way to get
these kinds of issues fixed....
Google is a whole lot better than Altavista was back when their
snippets were taken from title and meta tags or the first words
on the page, but there have been some issues that they've not
been as responsive on as we might have hoped.
Should the Foundation organize its liaison with Google? Does
Google have staff who are assigned to resolving issues with
Wikipedia? Should the Foundation publish a directory by topic
area of the people to ask when there seems to be a problem
that Google could help solve? Presumably those could be
different people for different kinds of issues, and maybe would
sometimes be Foundation and sometimes Google personnel.
Is it fair to ask, in the interest of transparency, when Google
approaches the Foundation about an issue which could involve
the community, or when the Foundation reaches out to Google
on issues which might impact the community, that some
non-Foundation representative member(s) of the community
be notified about the issue and the ongoing work to fix it?
Best regards,
Jim
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