Hoi, I had an issue with data Google provided. I notified them and used Wikipedia as a source. I was pleasantly surprised that it did not take long for it to be remedied :)

Yes for big issues we can have a liaison however, we can still can notify them when the need arises. Thanks, GerardM

On 9 August 2016 at 15:53, James Salsman jsalsman@gmail.com wrote:

Dan Garry wrote:

...

Reaching out to [Google] is the easiest and quickest way to get these kinds of issues fixed....

Google is a whole lot better than Altavista was back when their snippets were taken from title and meta tags or the first words on the page, but there have been some issues that they've not been as responsive on as we might have hoped.

Should the Foundation organize its liaison with Google? Does Google have staff who are assigned to resolving issues with Wikipedia? Should the Foundation publish a directory by topic area of the people to ask when there seems to be a problem that Google could help solve? Presumably those could be different people for different kinds of issues, and maybe would sometimes be Foundation and sometimes Google personnel.

Is it fair to ask, in the interest of transparency, when Google approaches the Foundation about an issue which could involve the community, or when the Foundation reaches out to Google on issues which might impact the community, that some non-Foundation representative member(s) of the community be notified about the issue and the ongoing work to fix it?

Best regards, Jim

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