Hi Pats,
Please be aware that iDEAL is still not functional on the Dutch fundraiser page. Also, IBAN is missing.
Best, Lodewijk
On Mon, Nov 17, 2014 at 10:16 PM, Lodewijk lodewijk@effeietsanders.org wrote:
Hi Patricia,
Thanks for telling that the iDEAL will be back soon. I don't quite understand from your answer why you add the increased hurdle of emailing the team for the IBAN though. Am I overlooking something?
Best, Lodewijk
On Mon, Nov 17, 2014 at 10:06 PM, Patricia Pena ppena@wikimedia.org wrote:
Hi Lodewijk,
Currently IDEAL is temporarily down on our pages (it went into maintenance mode after our annual campaign), but should be back up soon :) We know the importance of this method for Dutch donors and have supported this option since we started fundraising in the NL. We also support offline bank transfer (IBAN) and donors can get the account number with our Donor Services team.
We had an extremely successful Fundraising campaign this year, and there will be some great mobile optimization coming up in the next few months, which will allow mobile donors to complete their donations in a much faster and easier way.
Thanks! Pats
On Mon, Nov 17, 2014 at 11:28 AM, Lodewijk lodewijk@effeietsanders.org wrote:
A while back now, the chapters were no longer allowed to fundraise,
because
the Wikimedia Foundation argued they would be better able to do this. At the time, this sounded somewhat reasonable. However, since then, there
have
been some disturbing developments - at least for Dutch donors.
No longer it is possible to pay electronically (iDEAL, one of the most common methods is no longer supported - 'electronic banking' simply
refers
you back to the credit card page) or even via regular bank transfer
(using
an IBAN) in the Netherlands. The donation page <
https://donate.wikimedia.org/w/index.php?title=Special:FundraiserLandingPage...
only allows credit card and paypal, and the 'other ways to give' simply sends you to the helpdesk if you want to make a bank transfer payment.
What is the reasoning behind this? Have bank transfers become a legal swamp? Are there statistics suggesting that this method was no longer required by donors? Did the European bank account somehow get
temporarily
suspended?
If it has become so hard to donate, maybe it makes more sense to send
the
donors to the local chapter pages where they can actually donate in the local suitable methods (in this case, Wikimedia Netherlands offers both iDEAL and IBAN http://www.wikimedia.nl/pagina/doneren-aan-wikimedia-nederland).
One of the Dutch OTRS team members asked for elaboration, but didn't
quite
get a satisfying answer. I hope this is a temporary situation, and that this threshold will be removed again. It would be sad if we go through
all
kind of trouble to enable long tail methods like bitcoin, but skip bank transfer...
Best,
Lodewijk _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, mailto:wikimedia-l-request@lists.wikimedia.org?subject=unsubscribe
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Pats Pena | Sr. Manager, Global Operations Wikimedia Foundation office +1 (415) 839 6885 x6764 cell: +1 (415) 816 3349 fax: +1 (415) 284 9511 ppena@wikimedia.org
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