Hi Patricia,
Thanks for telling that the iDEAL will be back soon. I don't quite
understand from your answer why you add the increased hurdle of emailing
the team for the IBAN though. Am I overlooking something?
Best,
Lodewijk
On Mon, Nov 17, 2014 at 10:06 PM, Patricia Pena <ppena(a)wikimedia.org>
wrote:
Hi Lodewijk,
Currently IDEAL is temporarily down on our pages (it went into maintenance
mode after our annual campaign), but should be back up soon :) We know
the importance of this method for Dutch donors and have supported this
option since we started fundraising in the NL. We also support offline
bank
transfer (IBAN) and donors can get the account number with our Donor
Services team.
We had an extremely successful Fundraising campaign this year, and there
will be some great mobile optimization coming up in the next few months,
which will allow mobile donors to complete their donations in a much
faster
and easier way.
Thanks!
Pats
On Mon, Nov 17, 2014 at 11:28 AM, Lodewijk <lodewijk(a)effeietsanders.org>
wrote:
A while back now, the chapters were no longer
allowed to fundraise,
because
the Wikimedia Foundation argued they would be
better able to do this. At
the time, this sounded somewhat reasonable. However, since then, there
have
been some disturbing developments - at least for
Dutch donors.
No longer it is possible to pay electronically (iDEAL, one of the most
common methods is no longer supported - 'electronic banking' simply
refers
you back to the credit card page) or even via
regular bank transfer
(using
an IBAN) in the Netherlands. The donation page
<
https://donate.wikimedia.org/w/index.php?title=Special:FundraiserLandingPag…
only
allows credit card and paypal, and the 'other ways to give' simply sends
you to the helpdesk if you want to make a bank transfer payment.
What is the reasoning behind this? Have bank transfers become a legal
swamp? Are there statistics suggesting that this method was no longer
required by donors? Did the European bank account somehow get
temporarily
suspended?
If it has become so hard to donate, maybe it makes more sense to send
the
donors to the local chapter pages where they can
actually donate in the
local suitable methods (in this case, Wikimedia Netherlands offers both
iDEAL and IBAN
<http://www.wikimedia.nl/pagina/doneren-aan-wikimedia-nederland>).
One of the Dutch OTRS team members asked for elaboration, but didn't
quite
get a satisfying answer. I hope this is a
temporary situation, and that
this threshold will be removed again. It would be sad if we go through
all
kind of trouble to enable long tail methods like
bitcoin, but skip bank
transfer...
Best,
Lodewijk
_______________________________________________
Wikimedia-l mailing list, guidelines at:
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines
Wikimedia-l(a)lists.wikimedia.org
Unsubscribe:
https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
<mailto:wikimedia-l-request@lists.wikimedia.org?subject=unsubscribe>
--
Pats Pena | Sr. Manager, Global Operations
Wikimedia Foundation
office +1 (415) 839 6885 x6764
cell: +1 (415) 816 3349
fax: +1 (415) 284 9511
ppena(a)wikimedia.org
*Imagine a world in which every single human being can freely share in the
sum of all knowledge. That's our commitment. Donate.
<https://donate.wikimedia.org/>*
_______________________________________________
Wikimedia-l mailing list, guidelines at:
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines
Wikimedia-l(a)lists.wikimedia.org
<https://meta.wikimedia.org/wiki/Mailing_lists/GuidelinesWikimedia-l@lists.wikimedia.org>
Unsubscribe:
https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
<mailto:wikimedia-l-request@lists.wikimedia.org?subject=unsubscribe>