Anyway, best of luck with fixing the underlying
problem!
Best,
Lodewijk
On Sat, Nov 29, 2014 at 12:13 AM, Garfield Byrd <gbyrd(a)wikimedia.org> wrote:
Lodewijk,
IBAN and bank account information is sent out upon request due to the level
of attempted bank fraud when the account information was posted on the
website.
I can review with our bank to see if IBAN security and fraud protection has
improved so that we can publicly post our IBAN number.
Regards,
Garfield
On Mon, Nov 17, 2014 at 1:16 PM, Lodewijk <lodewijk(a)effeietsanders.org>
wrote:
Hi Patricia,
Thanks for telling that the iDEAL will be back soon. I don't quite
understand from your answer why you add the increased hurdle of emailing
the team for the IBAN though. Am I overlooking something?
Best,
Lodewijk
On Mon, Nov 17, 2014 at 10:06 PM, Patricia Pena <ppena(a)wikimedia.org>
wrote:
Hi Lodewijk,
Currently IDEAL is temporarily down on our pages (it went into
maintenance
mode after our annual campaign), but should be
back up soon :) We know
the importance of this method for Dutch donors and have supported this
option since we started fundraising in the NL. We also support offline
bank
> transfer (IBAN) and donors can get the account number with our Donor
> Services team.
>
> We had an extremely successful Fundraising campaign this year, and
there
> will be some great mobile optimization coming
up in the next few
months,
which
will allow mobile donors to complete their donations in a much
faster
> and easier way.
>
> Thanks!
> Pats
>
> On Mon, Nov 17, 2014 at 11:28 AM, Lodewijk <
lodewijk(a)effeietsanders.org>
wrote:
> A while back now, the chapters were no longer allowed to fundraise,
because
> the Wikimedia Foundation argued they would be better able to do this.
At
>> the time, this sounded somewhat reasonable. However, since then,
there
> have
>> been some disturbing developments - at least for Dutch donors.
>>
>> No longer it is possible to pay electronically (iDEAL, one of the
most
>
common methods is no longer supported - 'electronic banking' simply
refers
> you back to the credit card page) or even via regular bank transfer
(using
> an IBAN) in the Netherlands. The donation page
> <
>
https://donate.wikimedia.org/w/index.php?title=Special:FundraiserLandingPag…
>>
> only
> allows credit card and paypal, and the 'other ways to give' simply
sends
> you to the helpdesk if you want to make a
bank transfer payment.
>
> What is the reasoning behind this? Have bank transfers become a legal
> swamp? Are there statistics suggesting that this method was no longer
> required by donors? Did the European bank account somehow get
temporarily
> suspended?
>
> If it has become so hard to donate, maybe it makes more sense to send
the
>> donors to the local chapter pages where they can actually donate in
the
>> local suitable methods (in this case,
Wikimedia Netherlands offers
both
>> iDEAL and IBAN
>> <http://www.wikimedia.nl/pagina/doneren-aan-wikimedia-nederland>).
>>
>> One of the Dutch OTRS team members asked for elaboration, but didn't
> quite
>> get a satisfying answer. I hope this is a temporary situation, and
that
>> this threshold will be removed again. It
would be sad if we go
through
> all
>> kind of trouble to enable long tail methods like bitcoin, but skip
bank
>> transfer...
>>
>> Best,
>>
>> Lodewijk
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--
Pats Pena | Sr. Manager, Global Operations
Wikimedia Foundation
office +1 (415) 839 6885 x6764
cell: +1 (415) 816 3349
fax: +1 (415) 284 9511
ppena(a)wikimedia.org
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www.wikimediafoundation.org
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