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Hi everyone,
Since joining the Foundation I have tried to regularly write to you https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Chief_Executive_Officer/Updates here and elsewhere, and I wanted to share a few updates since my last letter. In October 2023 https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024#October_2023_Update_and_Invitation_to_Talking:_2024, I reflected that we were in a period of compounded challenges across the world with escalating wars, conflict, and climate reminding us each week that global volatility and uncertainty was on the rise. That feels even more true now. My instinct then was to ask us to make more time to talk to each other and to try and pull closer together. This feels even more needed now.
I noted that the return of in-person gatherings has been essential for a subset of our volunteers, providing spaces for reconnecting, recharging and working through difficult issues together in the same room. Foundation leadership has also been working harder to share organizational news and have individualized conversations on-wiki and in other digital forums. Our goal has been to put more effort and intentionality into communicating the right information, at the right time, and in the right way, even knowing that we can never meet everyone's expectations.
Most importantly, we had to keep talking to each other – formally and informally – throughout the year. This was the basis of an open invitation to Talking: 2024 https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024, an effort designed to listen intently to what is on your minds now, to share progress at the Foundation, and to also reflect on the needs for multi-year strategic plans. (A reminder that our priorities for long-range planning https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024#Some_(not_all)_of_the_big_questions..., informed by movement strategy, are Wikimedia’s financial model, product/technology needs, and roles/responsibilities.)
So far, Wikimedia Foundation Trustees, executives, and staff have hosted 130 conversations https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024#Talking:2024_Statistics on-wiki, with individuals, and in small groups. These conversations have stretched across all regions of the world. We have learned from prolific community members to recent newcomers, from technical volunteers to stewards, event organizers, and affiliate leaders. Since these discussions were intended to improve deliberations at the Board’s strategic planning retreat next week, here is a summary of some of the feedback I've heard so far!
Continue focusing the Foundation on supporting product/technology needs. As early as my first letter to you in January 2022, https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Chief_Executive_Officer/Maryana%E2%80%99s_Listening_Tour/The_Puzzles#Puzzle_3:_A_human-led,_tech-enabled_movement_must_be_strongly_%E2%80%98tech-enabled%E2%80%99 I understood that the central role of the Wikimedia Foundation is in enabling our projects, which is core to every aspect of our movement's mission. This was reinforced in most of the Talking:2024 conversations that we hosted over the last five months – from the need for the Foundation to remain focused on upgrading technical infrastructure to supporting volunteer needs for tool maintenance and metrics. Our annual planning continues to center the Foundation’s product and technology priorities. More deliberate conversations are taking place at the Foundation about what a multi-generational view of Wikimedia projects requires of us all. For me, this remains perhaps the most critical topic for our strategic efforts as we make tangible and practical a mission https://meta.wikimedia.org/wiki/Special:MyLanguage/Mission that calls for our work to continue in perpetuity.
Recent discussions on this mailing list remind me that we can’t get to everything fast enough, but we continue to move more in the right direction. Chief Product & Technology Officer Selena Deckelmann recently shared https://diff.wikimedia.org/2024/02/20/thinking-about-annual-planning-in-the-wikimedia-foundations-product-and-technology-department/ that: “In the last couple of months, we shipped changes that enabled a better backbone for PageTriage https://www.mediawiki.org/wiki/Extension:PageTriage, and worked closely with volunteer developers to ensure future sustainability. Going forward, we have a number of initiatives ranging from projects like Edit Check https://www.mediawiki.org/wiki/Edit_check, Discussion Tools https://www.mediawiki.org/wiki/Extension:DiscussionTools, Dark mode https://diff.wikimedia.org/2023/11/24/dark-mode-is-coming/, Patrolling on Android https://www.mediawiki.org/wiki/Wikimedia_Apps/Team/Android, Watchlist on iOS https://www.mediawiki.org/wiki/Wikimedia_Apps/Team/iOS, Automoderator https://www.mediawiki.org/wiki/Moderator_Tools/Automoderator, Community Configuration https://www.mediawiki.org/wiki/Growth/Community_configuration, the Wikimedia Commons Upload Wizard https://commons.wikimedia.org/wiki/Commons:Upload_Wizard, and others. We've resolved over 600 volunteer-reported issues in Phabricator in the last 6 months, and we're using research methods that solicit prototypes directly from volunteers https://www.mediawiki.org/wiki/Reading/Web/Accessibility_for_reading/Community_prototype_testing for informing typography decision making. And we're learning not just the basics of font size and spacing, we're also getting important information about context, devices and cultural aspects of the use of Wikipedia which are vital for helping make our software easier to use as how people use and access it changes (and it has changed a lot over 20 years!).” She has also already published draft objectives for the product and tech teams, and your input and on-wiki comments are always welcome https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Annual_Plan/2024-2025/Goals/Infrastructure .
‘Human-led, tech-enabled’ means that the humans still lead. While tech featured prominently in most of these conversations, there remains no doubt that Wikimedia is a human-led movement (“It’s all about people.”). This led to exploring even more solutions that can address a familiar dilemma about how to balance the needs of existing editors with initiatives to welcome newcomers (“It’s always the war between ‘we need to protect the existing content’ and ‘do we care about new users with a tolerance for errors.’”). While some shared wonderful stories of their own journeys (“I wanna say that the Newcomer tools have been a really great project and very glad to see that energy was expensed there”), there was vocal urgency about the sustainability of the projects for generations to come (“We are sending away people who could be helpful to the projects”). In this regard, several discussions highlighted the value of the Universal Code of Conduct https://foundation.wikimedia.org/wiki/Policy:Universal_Code_of_Conduct as a “game changer” in signaling to all communities that they are actively invited and welcomed to safely contribute to the mission of free knowledge, while still acknowledging there is more to do (“It’s probably a good thing, but I don’t know if it will solve what I have faced.”). I learned in my initial listening tour that we have to make all contributions count https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Chief_Executive_Officer/Maryana%E2%80%99s_Listening_Tour/The_Puzzles, and all contributors feel welcomed. I found that the Talking:2024 conversations deepened my own understanding of the peer support and mentorship needed for volunteers to thrive as active community members. (One example are these reflections https://en.wikipedia.org/wiki/User:Clovermoss/Editor_reflections where 140 other editors participated).
Finally, our human-led values came up in several conversations about Wikimedia’s role in shaping the next generation of artificial intelligence, a topic of ongoing discussion in the world https://www.nytimes.com/2023/07/18/magazine/wikipedia-ai-chatgpt.html?unlocked_article_code=ssB7mfkqB0t51GefJ1j3pbs6rMjXwlIEipTg6nv2Z1AH43qBXw-qmeYa4A_5qYtu01NxXYiPX84zxivjzivtNZO2InIB1-sIXnsUN2Q-iVuKsRqO8MZxYew21O5aLDny_hMF6crFjuIvNcsSJKn13KeZu7CUzYhvYnojK5x_zLcaGhtarxsaHtdcG9vzYQTFU-GUUg68I-_D1saYoS6V2KLlWIPrnw0IEZiFyvWNIzRKyK2UjYmOd6q50jqQ6EcB2UBIRNfVLpuyHsaQ6PXc19cd0impVQ8C9AlyrUkZUvfq7GGh2u1Mm_D41N3Lk5_bNXJp9zOPDXXaihtMIPzu&smid=nytcore-ios-share&referringSource=articleShare, in our communities https://meta.wikimedia.org/wiki/Talk:Future_Audiences, and at the Foundation. This is complemented by ongoing discussions about the role of AI-generated content on our platform by various project communities. https://en.wikipedia.org/wiki/Wikipedia_talk:Large_language_model_policy) A recent effort to contribute to a shared research agenda on AI https://meta.wikimedia.org/wiki/Special:MyLanguage/Artificial_intelligence/Bellagio_2024can be found here – including the need for more research to understand human motivation to contribute to the knowledge commons – it was created by a small group working in the open who rushed to publish a ‘bad first draft’ that will benefit from more input. https://meta.wikimedia.org/wiki/Special:MyLanguage/Talk:Artificial_intelligence/Bellagio_2024
Can our financial model provide more certainty, and also force difficult trade-offs? In my last letter, https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024#October_2023_Update_and_Invitation_to_Talking:_2024 I shared that future projections indicate that, for a range of reasons, fundraising online and through banners may not continue to grow at the same rate as in past years. We have several long-term initiatives underway to help mitigate this risk and also diversify our revenue streams, including the Wikimedia Endowment https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Endowment and Wikimedia Enterprise https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Enterprise. Over the past two years, we have slowed the rate of growth https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Annual_Plan/2023-2024/Finances for the Foundation itself, while increasing financial resources https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Annual_Plan/2023-2024/Finances#Grants_and_Movement_Support that support other movement entities. The Talking:2024 conversations provided a space for movement entities to share a need for multi-year financial certainty in their support from the Foundation, which we will take into our planning for next year. Other conversations highlighted the need to continue prioritizing limited resources and being more explicit about trade-offs (“[We must] use the money we have as wisely as we can”). These discussions have already improved the thinking for the Foundation’s current and upcoming planning cycles. https://diff.wikimedia.org/2024/01/31/progress-on-the-plan-how-the-wikimedia-foundation-has-advanced-on-its-annual-plan-goals/
Movement roles need more clarity. The task of defining a Movement Charter https://meta.wikimedia.org/wiki/Special:MyLanguage/Movement_Charter came up in several conversations with contributors of all kinds. These ranged from reflections about movement strategy recommendations and principles (“Will it always be first come, first served in this movement?”) to questions about the purpose of different structures (“What decisions do we need the global council to make? Why are decisions moving from one center to another?” “We are taking a hammer to solve this issue when they are simple screws.”). Unsurprisingly, there were varying perspectives (“The editing community in many regions doesn’t see an immediate benefit in affiliates, hubs, or other governance structures.” “The community still feels unheard by the Foundation.” “The good work that affiliates do in certain regions is commendable, especially where those affiliates are deeply engaged with the community.”)
And a deep recognition of the complex task at hand (“The community is so huge and it’s hard to tie everyone together.” “How do we make change in the movement in a way that is understandable and doesn’t scare people.” “There has to be control and risk management with empowering the community, inviting everyone, and trying to grow while protecting what we have meticulously built over the past 23 years.”).
Considering the investment of time and resources going into the charter, we need to make sure that this effort will provide us all with clearer strategic direction on what is needed to serve the future needs of our movement, and meet the expectations of a rapidly changing world around us. The Wikimedia Foundation recently shared these questions https://meta.wikimedia.org/wiki/Talk:Movement_Charter#Wikimedia_Foundation_perspectives_on_the_Global_Council with the Movement Charter Drafting Committee to identify areas of key focus and concern. We will continue to review and comment on new drafts as they are produced in the weeks and months ahead. The Board of Trustees will dedicate time at its next Open Conversation with Trustees on March 21 https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Community_Affairs_Committee/2024-03-21_Conversation_with_Trustees to talk more about this process and the Foundation’s hopes for a Movement Charter.
+++
Talking: 2024 kicked off a useful check-in to hear how we are collectively doing, and it continues. Your voice and contributions would help add to the feedback we have already received—whether that is on-wiki, in 1:1 conversations, in small groups, in person. What we learn will continue to inform the Foundation's long-term planning. Please consider joining a conversation https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024#Let's_talk .
For me, each conversation has been a reminder that what drives this movement is the people. We remain at a pivotal moment, where the world needs Wikipedia and the Wikimedia projects more than ever. As one of you shared, “I feel like there is a way because we have made a way, an experience of community that connects people across the world.”
As always, I welcome your feedback either on my talk page https://meta.wikimedia.org/wiki/Special:MyLanguage/User_talk:MIskander-WMF or emailing me directly at miskander@wikimedia.org.
Maryana
Maryana Iskander, Wikimedia Foundation CEO
Hi Maryana,
On Thu, Feb 29, 2024 at 9:04 AM Maryana Iskander miskander@wikimedia.org wrote:
This message will be translated into other languages on Meta-wiki https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Chief_Executive_Officer/Updates/February_2024_Update
العربية • español • français • português • Deutsch• 中文 https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Chief_Executive_Officer/Updates/February_2024_Update
You can help with more languages https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Chief_Executive_Officer/Updates/February_2024_Update
Hi everyone,
Since joining the Foundation I have tried to regularly write to you https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Chief_Executive_Officer/Updates here and elsewhere, and I wanted to share a few updates since my last letter. In October 2023 https://meta.wikimedia.org/wiki/Special:MyLanguage/Wikimedia_Foundation_Community_Affairs_Committee/Talking:_2024#October_2023_Update_and_Invitation_to_Talking:_2024, I reflected that we were in a period of compounded challenges across the world with escalating wars, conflict, and climate reminding us each week that global volatility and uncertainty was on the rise. That feels even more true now. My instinct then was to ask us to make more time to talk to each other and to try and pull closer together. This feels even more needed now.
[...]
Finally, our human-led values came up in several conversations about Wikimedia’s role in shaping the next generation of artificial intelligence, a topic of ongoing discussion in the world https://www.nytimes.com/2023/07/18/magazine/wikipedia-ai-chatgpt.html?unlocked_article_code=ssB7mfkqB0t51GefJ1j3pbs6rMjXwlIEipTg6nv2Z1AH43qBXw-qmeYa4A_5qYtu01NxXYiPX84zxivjzivtNZO2InIB1-sIXnsUN2Q-iVuKsRqO8MZxYew21O5aLDny_hMF6crFjuIvNcsSJKn13KeZu7CUzYhvYnojK5x_zLcaGhtarxsaHtdcG9vzYQTFU-GUUg68I-_D1saYoS6V2KLlWIPrnw0IEZiFyvWNIzRKyK2UjYmOd6q50jqQ6EcB2UBIRNfVLpuyHsaQ6PXc19cd0impVQ8C9AlyrUkZUvfq7GGh2u1Mm_D41N3Lk5_bNXJp9zOPDXXaihtMIPzu&smid=nytcore-ios-share&referringSource=articleShare, in our communities https://meta.wikimedia.org/wiki/Talk:Future_Audiences , and at the Foundation. This is complemented by ongoing discussions about the role of AI-generated content on our platform by various project communities. https://en.wikipedia.org/wiki/Wikipedia_talk:Large_language_model_policy) A recent effort to contribute to a shared research agenda on AI https://meta.wikimedia.org/wiki/Special:MyLanguage/Artificial_intelligence/Bellagio_2024can be found here – including the need for more research to understand human motivation to contribute to the knowledge commons – it was created by a small group working in the open who rushed to publish a ‘bad first draft’ that will benefit from more input. https://meta.wikimedia.org/wiki/Special:MyLanguage/Talk:Artificial_intelligence/Bellagio_2024
Thank you for acknowledging the limitations of this document. As we also
noted in the Signpost https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2024-03-02/News_and_notes#WMF_publishes_draft_%22research_agenda_on_the_implications_of_artificial_intelligence_(AI)_for_the_knowledge_commons%22 at the time, there was indeed some consternation about the lack of involvement of the volunteer community: *"While the announcement appears to be speaking on behalf of 'volunteer contributors', the 'Wikimedians' involved in drafting the document appears to have consisted exclusively of Wikimedia Foundation staff (largely from its Research department), according to the attendee list."*
I have to ask though, are there still plans to solicit wider input on this draft agenda, or at least incorporate more from the numerous related discussions on AI that have been happening across the movement over the last several years? (At https://meta.wikimedia.org/wiki/Artificial_intelligence , some editors including myself have been trying to keep a list of relevant links, but it's surely not complete.) Again, I appreciate that your post here invited "more input" on the agenda's talk page. But it seems that only a single topic was added there afterwards, and in any case no content updates https://meta.wikimedia.org/w/index.php?title=Artificial_intelligence/Bellagio_2024&action=history have been made to that "bad first draft" since February 2024.
Relatedly, given that the document states that *"Our hope is that many researchers across industry, government, and nonprofit organizations will adopt the final research agenda to help support and guide their own research"*: Are there plans to solicit input from such external researchers on the draft? And once this research agenda is finalized, does the Foundation plan to bring it to their attention? It doesn't seem to have made such efforts yet, e.g. I can't find any mention https://lists.wikimedia.org/hyperkitty/search?mlist=wiki-research-l%40lists.wikimedia.org&q=Bellagio of it on the Wiki-research-l mailing list (CCing it now).
I thought that maybe this Bellagio document had been a tangential one-off to make use of an external funding opportunity, and had been abandoned afterwards. But then I saw that more recently Selena highlighted it in the "Reflections on 2025 from the Wikimedia Foundation Executive Team" https://diff.wikimedia.org/2025/01/29/reflections-on-2025-from-the-wikimedia-foundation-executive-team/ (as the only concrete outcome regarding AI mentioned in this entire overview of WMF accomplishments "Over the past year").
Regards, Tilman ([[User:HaeB]])
[...]
Maryana
Maryana Iskander, Wikimedia Foundation CEO
Hi Tilman, Hi wikimedia-l,
For those of you that I haven’t met, I’m Leila Zia and I’m the head of Research at the Wikimedia Foundation. I’m happy to take your questions as I’ve been involved in co-organizing the Research event at the Bellagio Center and I am responsible for some of the next steps associated with it.
The primary role of the Wikimedia Foundation for this event was the role of a convener and facilitator to bring together a first group of experts with different backgrounds and expertise who are invested in the knowledge commons. The goal of the event then was to support this group of people to arrive at a draft research agenda for AI and Knowledge Commons. We explicitly told attendees that this was not about developing a research agenda and next steps for AI on the Wikimedia projects, or ideas for AI on behalf of volunteer contributors; but rather to explore key areas of research in open, commons-related digital spaces as a whole.
In terms of next steps, I am accountable to bring together the writers of the different pieces of the current draft to complete a more detailed write-up of the event, that will include more of the collective technical conversations we had at the event. Our plan is to circulate the document both with attendees as well as some researchers who have been part of conversations about AI and knowledge commons but weren’t able to attend the event. We will then publish the document from the event on Meta-Wiki. We aim to do this in September 2025. Once the document is on Meta-Wiki, we can create a space for pointers from other conversations from different knowledge commons communities to be gathered in.
I hope this email clarifies some points for you.
And a reminder: if you have questions about research activities of the Wikimedia Foundation, you are welcome to book a public office hour [1] with myself or a member of the Research team [2] depending on your topic of interest.
Best, Leila
[1] https://www.mediawiki.org/wiki/Wikimedia_Research/Office_hours#Schedule [2] https://research.wikimedia.org/
-- Leila Zia Head of Research Wikimedia Foundation
On Sat, Jun 14, 2025 at 10:09 AM Tilman Bayer haebwiki@gmail.com wrote:
Hi Maryana,
On Thu, Feb 29, 2024 at 9:04 AM Maryana Iskander miskander@wikimedia.org wrote:
This message will be translated into other languages on Meta-wiki
العربية • español • français • português • Deutsch• 中文
You can help with more languages
Hi everyone,
Since joining the Foundation I have tried to regularly write to you here and elsewhere, and I wanted to share a few updates since my last letter. In October 2023, I reflected that we were in a period of compounded challenges across the world with escalating wars, conflict, and climate reminding us each week that global volatility and uncertainty was on the rise. That feels even more true now. My instinct then was to ask us to make more time to talk to each other and to try and pull closer together. This feels even more needed now.
[...]
Finally, our human-led values came up in several conversations about Wikimedia’s role in shaping the next generation of artificial intelligence, a topic of ongoing discussion in the world, in our communities, and at the Foundation. This is complemented by ongoing discussions about the role of AI-generated content on our platform by various project communities. A recent effort to contribute to a shared research agenda on AI can be found here – including the need for more research to understand human motivation to contribute to the knowledge commons – it was created by a small group working in the open who rushed to publish a ‘bad first draft’ that will benefit from more input.
Thank you for acknowledging the limitations of this document. As we also noted in the Signpost at the time, there was indeed some consternation about the lack of involvement of the volunteer community: "While the announcement appears to be speaking on behalf of 'volunteer contributors', the 'Wikimedians' involved in drafting the document appears to have consisted exclusively of Wikimedia Foundation staff (largely from its Research department), according to the attendee list."
I have to ask though, are there still plans to solicit wider input on this draft agenda, or at least incorporate more from the numerous related discussions on AI that have been happening across the movement over the last several years? (At https://meta.wikimedia.org/wiki/Artificial_intelligence , some editors including myself have been trying to keep a list of relevant links, but it's surely not complete.) Again, I appreciate that your post here invited "more input" on the agenda's talk page. But it seems that only a single topic was added there afterwards, and in any case no content updates have been made to that "bad first draft" since February 2024.
Relatedly, given that the document states that "Our hope is that many researchers across industry, government, and nonprofit organizations will adopt the final research agenda to help support and guide their own research": Are there plans to solicit input from such external researchers on the draft? And once this research agenda is finalized, does the Foundation plan to bring it to their attention? It doesn't seem to have made such efforts yet, e.g. I can't find any mention of it on the Wiki-research-l mailing list (CCing it now).
I thought that maybe this Bellagio document had been a tangential one-off to make use of an external funding opportunity, and had been abandoned afterwards. But then I saw that more recently Selena highlighted it in the "Reflections on 2025 from the Wikimedia Foundation Executive Team" (as the only concrete outcome regarding AI mentioned in this entire overview of WMF accomplishments "Over the past year").
Regards, Tilman ([[User:HaeB]])
[...]
Maryana
Maryana Iskander, Wikimedia Foundation CEO
Wikimedia-l mailing list -- wikimedia-l@lists.wikimedia.org, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l Public archives at https://lists.wikimedia.org/hyperkitty/list/wikimedia-l@lists.wikimedia.org/... To unsubscribe send an email to wikimedia-l-leave@lists.wikimedia.org
An update on this thread:
On Fri, Jun 20, 2025 at 10:25 AM Leila Zia lzia@wikimedia.org wrote:
In terms of next steps, I am accountable to bring together the writers of the different pieces of the current draft to complete a more detailed write-up of the event, that will include more of the collective technical conversations we had at the event. Our plan is to circulate the document both with attendees as well as some researchers who have been part of conversations about AI and knowledge commons but weren’t able to attend the event. We will then publish the document from the event on Meta-Wiki. We aim to do this in September 2025.
We have made significant progress on this front, however, the reviews are not completed, yet. The updated timeline is October 2025.
If you have questions or concerns, please let me know.
Best, Leila
-- Leila Zia Head of Research Wikimedia Foundation
wikimedia-l@lists.wikimedia.org