http://meta.wikimedia.org/wiki/IRC_Group_Contacts
This is not a concern about the quality of the contacts' work, which is fantastic, but rather the fact that we have only two people in this role and their availability is sometimes limited. We currently only have two contacts, but sometimes their other Wikimedia and real-life commitments create delays.
We also have to look at the nature of the job itself and the size of our IRC network. The job entails setting up cloaks and coordinating the Wikimedia Foundation and its users with the Freenode staff. Handing out cloaks itself is a rather labor-intensive process and there are many that need to be done. Sean is rather inactive and while he always replies, it is sometimes days later.
For a group as large as Wikimedia, I believe we need at least 4 or 5 active contacts. The Foundation and the community need to figure whether or not we do need more contacts and, if so, who we want these users to be.
Casey Brown Cbrown1023
wikimedia-l@lists.wikimedia.org