On Wed, Jul 24, 2013 at 2:08 AM, Romaine Wiki <romaine_wiki(a)yahoo.com> wrote:
In my opinion the liaisons failed very much with the
VE, as they act like a car salesman who gives much the impression that communication is
only in one direction: the community. They said they send our feedback to WMF but we
haven't seen any results at all from that. After a month still all feedback was
untouched, nothing was changed on all subjects we have given feedback on. Even critical
bugs. I sure believe that the liaisons do their work, and that the problem lies in WMF
itself, but still the liaisons became very much annoying. It is like they got a training
to talk everything right or minimize the serious critic. I really hate such behaviour, to
me and the rest of the community it is a signal that we aren't taken seriously. I
consider the liaison involvement as a failure, certainly not recommended to repeat that in
future this way.
Besides that, with previous software changes we have had technical ambassadors who
maintained mostly the feedback between developers and the communities and that worked well
so far I can see. I seriously do not understand why they ignored them with the VE and
instead hired liaisons which behaved more like staff of WMF with the agenda that they must
sell the car, than neutral people who are involved in the local community. That is not the
way how communities should be approached.
Perhaps the gap between communities and WMF, already there in 2007, still hasn't
become much closer since. I think the problem lies in the idea that the WMF is thinking
top-down, while the communities work bottom-up (they do the actual daily work at the end).
Also I notice for years that there is also a gap between North America and the rest of the
world in culture, or at least certainly between North America and Europe. Both are part of
the western culture, but still the way Americans deal with things is not the way Europeans
would deal with. WMF seems to be too much America based and doesn't internal reflect
enough the worldwide movement the whole Wikimedia community is. As I see a clear gap in
culture between North America (including WMF style) and Europe, I guess such gap is also
there between North America and other parts of the world, but I do not have a clear view
on those areas.
Romaine
I think your anti-Americanism is misplaced. Let's look at some of the
key people involved in the VisualEditor project. Erik is German, James
F is British, Roan Kattouw is Dutch, Timo Tijhof is Dutch. If you were
to skim the list of the engineering staff, they are extremely diverse,
with many remote employees throughout Europe and a number of relocated
Europeans (and others) working in San Francisco. So I think your
implication that the VE is some element of arrogant American
imperialism is false, and you should retract it so that others will
continue to take your feedback seriously.
~Nathan