Hello, all. I am Maggie Dennis, Vice President of Community Resilience & Sustainability, working directly under the General Counsel of the Wikimedia Foundation.[1] I've served in various roles at the Foundation over the past 9 years, always in and about the Trust & Safety team. I'm also a volunteer — Moonriddengirl — editing mostly on the English Wikipedia (though much less than in the past). Back in June, we held the first of a series of quarterly office hours which were intended to provide a space for folks to talk to me directly about issues involving "community resilience and sustainability", which includes the Trust & Safety team's activity as well as initiatives such as the Universal Code of Conduct and the Human Rights role for which we’re currently hiring. You can read the notes from the previous call here! <https://meta.wikimedia.org/wiki/IRC_office_hours/Office_hours_2020-06-04> [2] As with last time, in order to meet the request of some to make these meetings more personal, we're going to again host the meeting on Zoom, taking questions from the Zoom chat, Telegram, and IRC, as well as collecting them in advance over email.[3] The meeting will also be streamed to YouTube, since we will only be able to host a limited number of people in the Zoom itself, and this recording will be available to watch after we're done. As with last time around, finding one hour that works for everyone is going to be really difficult, though we will once again be taking detailed (anonymized) notes from the call which we'll be posting onto Meta-Wiki. I'll be fielding questions from Wikimedians in good standing (that is, not Foundation or community banned), and will follow up with anything asked during or prior to the meeting that I can't get to during the meeting in writing after the call. The caveats from before remain in place, which I will repeat for convenience: - I can't and won't discuss specific Trust & Safety cases. Instead, I can discuss Trust & Safety protocols and practices and approaches as well as some of the mistakes we've made, some of the things I'm proud of, and some of the things we're hoping to do. - I will not respond to comments or questions that are disrespectful to me, to my colleagues, or to anyone in our communities. I can talk civilly about our work even if you disagree with me or I disagree with you. I won't compromise on this. I'm still not sure if Zoom is a permanent solution for these office hours, though it has in the past been a good option to provide both text and audio options for those who are interested in contributing. It's also software that the Foundation's IT folks are familiar with and can help with in a pinch should we run into any turbulence. :) We don't yet have direct links set up for the call — those will be provided when they are available. If you want the link to get in, please ask for it at answers(a)wikimedia.org, at least an hour in advance of the meeting's start (please use "Trust & Safety" as the subject line - it’s quicker and easier to remember than Community Resilience & Sustainability). The link will be sent out via email during the hour before the meeting. The meeting will be on October 15 at 18:00 UTC — here's a timezone converter to work out when that is for you: https://zonestamp.toolforge.org/1602784823 I hope to see you there. Best, Maggie [1] https://meta.wikimedia.org/wiki/User:Mdennis_(WMF) [2] https://meta.wikimedia.org/wiki/IRC_office_hours/Office_hours_2020-06-04 [3] Zoom link forthcoming; Telegram link: https://t.me/joinchat/DOlGIB1FRLUWqW9iB3qfTQ; directions for participating in IRC: https://meta.wikimedia.org/wiki/IRC_office_hours#How_to_participate; email questions to answers(a)wikimedia.org with "Trust & Safety" in the subject line -- Maggie Dennis Vice President, Community Resilience & Sustainability Wikimedia Foundation, Inc.