G'day all :-) I mentioned in a previous post ( http://lists.wikimedia.org/pipermail/foundation-l/2009-November/056092.html) that I was personally interested in getting some external advice from Volunteering Australia ( http://www.volunteeringaustralia.org/html/s01_home/home.asp ) about good practice, and learning a bit more about how other large volunteer organisations manage things - I'm going to be popping in to Volunteering Australia in the next couple of weeks or so to have a meet and greet sort of chat - I've been very clear that I'm just a volunteer who enjoys contributing to wikimedia projects, and I hope they may be able to offer some interesting ideas, as well as answer a few questions I've got - I've copied Jay from the foundation in on this too, as well as the australian chapter list really just to let folk know :-) Having chatted about this a little with Witty Lama following the aussie chapter AGM, I'm pleased that he's coming along too - I'll update this thread following the chat with any interesting news or ideas :-) cheers, Peter, PM.