On Mon, Apr 23, 2012 at 6:41 PM, Thomas Dalton <thomas.dalton(a)gmail.com>wrote;wrote:
2012/4/23 Delphine Ménard
<notafishz(a)gmail.com>om>:
Top posting.
This is getting a bit ridiculous. Frankly, while I see the need for
*some* statistics, I don't see how the number of emails exchanged is
in any kind of way relevant to the work this ombudsmen commission, for
one. Seriously, if they solve a case with 2 emails or 200, I couldn't
care less. Second, I understand Thomas' reluctance to skim through 600
emails to give a report that was not part of his mandate in the first
place, if I am not mistaken.
I am very surprised that it would require going through 600 emails to
find out how many cases the OC has dealt with over the past year. If
they don't have that information somewhere, then they can't have been
doing a good job. There is no way they can do their job properly
without knowing what cases they've received...
Knowing _what_ cases they have received is entirely different from keeping
track of _how many_ they have received. I assume they could very easily
ascertain if a given complaint is a duplicate of an already solved case,
but would have to do some work to count up the previous cases.
Best regards,
Bence
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