On 28/01/2008, Christophe Henner <christophe.henner(a)gmail.com> wrote:
Hmmm shouldn't we have a song without any lyrics,
and a voice saying
"Welcome to the Wikimedia Foundation offices. Please hold on, we will
answer your call as soon as possible." or something alike.
I mean, people calling don't care if they have a funny song with funny
lyrics. They want to be sure they've called the right number and
someone will answer their call.
Heh. I'm wondering if really annoying hold music wouldn't be a feature
rather than a problem. Danny, when you were the guy who answered the
phone, what percentage of calls were worth getting?
- d.