2009/3/2 David Gerard <dgerard(a)gmail.com>om>:
I would guess it's mostly (2), in my experience.
People have no idea
who to contact. The "Contact Wikipedia" link on en:wp's sidebar
doesn't seem to catch their eye - though it gets you to the right
answer in three further clicks. Perhaps it should be on the page you
hit immediately.
It certainly didn't catch my eye when I was looking for such a link. I
think an explicit "report a problem" link is required. It would go
straight to the info-en queue (or equivalent). If possible, it should
include the critical information (article title and revision id, at
least) in the email automatically, although I'm not sure mailto links
can do that...