On Sat, 11 Jul 2020 at 10:48, Peter Southwood <peter.southwood(a)telkomsa.net
wrote:
Context is necessary to understand this.
If OTRS part of Wikipedia?
I don't understand that question.
The cited answer was received from <info-en(a)wikimedia.org>rg>.
If not, Which ANI?
The OTRS volunteer referred to [[en:wp:ANI]].
Cheers,
Aron
On Sat, 11 Jul 2020 at 10:48, Peter Southwood <peter.southwood(a)telkomsa.net
wrote:
> Context is necessary to understand this.
> If OTRS part of Wikipedia? If not, Which ANI?
> Cheers,
> Peter
> -----Original Message-----
> From: Wikimedia-l [mailto:wikimedia-l-bounces@lists.wikimedia.org] On
> Behalf Of Aron Manning
> Sent: 11 July 2020 09:23
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Operation and oversight of OTRS system
> On Mon, 6 Jul 2020 at 19:52, Jonatan
Svensson Glad <
> gladjonatan(a)outlook.com
> wrote:
> > 8. if an individual has been acting
contrary to policy, what is the
> > process for reviewing and if necessary overturning their past actions
> > (including contacting and apologising to their correspondents)?
> > I’m unable to answer this due to the Confidentiality Agreement all OTRS
> > agents sign.
> I recall one experience with OTRS in which I've received this brief
answer:
> > Report them to ANI and hope you're
not *hit in the face with a
> boomerang*.
>
> > Yours sincerely, ...
> The individual did not apologize in further
correspondence and I haven't
> thought about contacting OTRS since then.
> Aron
> _______________________________________________
> Wikimedia-l mailing list, guidelines at:
>
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
>
https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l(a)lists.wikimedia.org
> Unsubscribe:
https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-request@lists.wikimedia.org?subject=unsubscribe
>
_______________________________________________
> Wikimedia-l mailing list, guidelines at:
>
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
>
https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l(a)lists.wikimedia.org
> Unsubscribe:
https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-request@lists.wikimedia.org?subject=unsubscribe