On Sat, Jun 5, 2010 at 3:47 PM, David Levy <lifeisunfair(a)gmail.com> wrote:
Austin Hair wrote:
And yes, I'll echo others when I question the
original rationale and
suggest that the interpretation of what very little data was collected
is completely wrong, but I think I'll direct my focus toward a
practical fix, rather than just calling the usability team stupid.
Your last sentence surprised me, as I haven't seen anyone opine that
the usability team is stupid (and I certainly am not suggesting
anything of the sort). Everyone makes mistakes, and we believe that
one has been made in this instance. As for a practical fix, one
actually was implemented (and quickly undone).
Sorry if that wasn't clear—I didn't mean to indict you or anyone else
for doing that; all I meant was that although I, personally, could
easily focus on mistakes the usability team made, the way forward is
to simply fix it to everyone's satisfaction.
Austin