Hoi,
You do not create a new article by finding the "edit" button. The task all
these people failed at was creating a whole new article.
Thanks,
GerardM
2008/12/2 Ilario Valdelli <valdelli(a)gmail.com>
On Tue, Dec 2, 2008 at 12:51 PM, Gerard Meijssen
<gerard.meijssen(a)gmail.com> wrote:
Hoi,
Over the last weeks I have been rather active in promoting improved
usability for the MediaWiki software. What really got me going was
learning
from a Wikimania presentation that a UNICEF
usability study done in
Tanzania
showed that 100% of the test subjects were unable
to create a new
article.
UNICEF has created extensions to improve on this,
extensions that make a
difference. The fact that our usability is poor does not only hurt what
some
call "minority languages". A professor
in Austria I know, a veteran user
of
software, was also hard pressed to collaborate on
a wiki.
The problem for usability is that sometime there is not a better
selection of users to have a "real" sampling.
Naturally if this sampling is formed by users with a poor or no
knowledge of computers, probably they will not have problems with
Wikipedia because they would not able to switch on a computer. The
usability, in this case is the minor problem.
Probably is better to know if they were not able to use the edit
button because the edit button is not "usable" or if they were not
able because they don't have seen an "edit" button in the past.
Ilario
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