Hi,
It seems the WMF is going through another crisis of institutional
memory, with the T&S team taking center stage. It's not really
important what they did wrong, it's minor compared with other faux-pas
they did in the past.
I was wondering though if the organization as a whole has learned
anything from major crisis in the past and if there is a formal way of
passing to newcomers information such as when and how to contact
communities, what's the difference between a wiki, a community and an
affiliate etc.?
Strainu