Just trying to understand: this is the percentage change of a percentage?
Or the percentage change of the absolute retention?
(I would be particularly interested in the latter, as the former could be
muddied by successful efforts to have more people make a first contribution)
Lodewijk
On Wed, Oct 18, 2017 at 11:21 AM, Fæ <faewik(a)gmail.com> wrote:
On 18 October 2017 at 18:32, Brian Wolff
<bawolff(a)gmail.com> wrote:
Fae wrote:
Does the minus symbol in "-60.0%" mean
anything? Being a retention
percentage, I do not understand how it can be negative unless
potential volunteers are getting rejected at the door before they can
sign-up. Could that be corrected?
My understanding is that this means that the rentention percentage was
60% (or is it percentage points?) less than it was this time last
year.
So its now 5%, but this time last year it was 12%.
--
bawolff
Ah, thanks for the clarification. I have a background as a
mathematician, but that report with second-order numbers had me foxed.
Now I think I understand the stats, I probably correctly appreciate
that whatever actions were taken in the last 12 months to retain
volunteers were not "non-successes", they are super fantastic
management team learning points for the coming year...
Suggestion, throw away the current plan and rather than using findings
to create incremental improvement,[1] try something completely
different before all the wheels fall off. I look forward to seeing
some serious radical initiatives.
Links:
1.
https://en.wikipedia.org/wiki/Boiling_frog
Thanks,
Fae
--
faewik(a)gmail.com
https://commons.wikimedia.org/wiki/User:Fae
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