Hey, Pine-
As I think you know, I'm a fan of surveys :) And I'm pushing for more use
of them in Community Engagement. But I'm hesitant to commit the team to any
one specific survey. Few points about where we are on surveys:
-
*Targets: We are doing surveys to English Wikipedia (e.g. comm tech and
harassment), but not only English Wikipedia. We are trying to focus surveys
to be more topic-specific and audience-specific, rather than for all users
broadly. We have a wide spectrum of people and spaces in our movement after
all (e.g. donors, readers, editors, core-contributors, affiliates, etc.) *
- *Survey fatigue:* We know that if we saturate users with surveys,
response rate will go down. So we'd like to make sure we're focusing on
high-value surveys.
- *Accountability:* If we send out a survey, we'd like there to be a
very high chance we can take action on the results. That means both good
survey design and making sure we're institutionally prepared to act on
results.
- *General state of things: *Edward will be sending more status/news
around within the next month. In the meantime, f you have questions or
would like help with a survey, email surveys(a)wikimedia.org
Hope that helps-
Luis
On Fri, Oct 16, 2015 at 5:48 PM, Pine W <wiki.pine(a)gmail.com> wrote:
Edward and Luis,
Any chance of WMF running a similar survey on ENWP?
Pine
On Oct 16, 2015 9:31 AM, "Luis Villa" <lvilla(a)wikimedia.org> wrote:
Hi, Michal-
Very interesting, thanks for sharing! Some comments in-line:
On Sun, Oct 11, 2015 at 2:59 AM, Michal Lester <mlester(a)wikimedia.org.il
wrote:
> We are pleased to share with you the initial results of the HEWP
editors
survey:
Wikimedia Israel conducted an editors’ survey in August among HEWP
editors.
The questionnaire was based on the WMNL survey in
order to to enable
international learning in the future.
The survey had two target audiences: active editors (with voting rights
[1])
and contributors. The questionnaire was the same but distributed
differently. Active editors got an invitation to participate on their
talk
> page, while contributors were invited through a “Sitenotice”. Some 151
> active editors and 171 contributors participated.
>
> *Gender*: Almost 20% of the respondents were women.
>
> Among the active editors, only 10% were women whereas 29% of the
> contributors were women. The explanations (open answers) for limited
> diversity among the editors ranged from a negative work atmosphere to a
> conservative point of view about gender roles.
>
> Editors in general did not find the low participation of women
negatively
affects
the coverage of topics in Wikipedia.
Did this vary by gender? i.e., do both men and women agree that low
participation affects coverage?
> Answering a question about how
> to increase the participation of women, respondents offered workshops,
> encouraging high school students to participate, expanding the
wiki-women
> group and providing general support.
>
> *New editors*: A large majority of editors acknowledged that new
editors
> wanted to contribute to HEWP. They
recognized the importance of a
> continuous arrival of new editors and felt that new editors were
welcome.
Did this vary by age of editors? i.e., did new editors agree that new
editors were welcome? :)
*Work Atmosphere*: 34% of the respondents
reported that they were
satisfied
with the work atmosphere on the Hebrew Wikipedia.
Only 5.5% of the
editors
were not satisfied with it at all. However, 46%
noted that there was a
large number of conflicts. Active editors (66%) reported such conflicts
more than contributors (29%). Almost 46% of the active editors stated
that
> they felt like they were in a conflict in the past six months, while
only
> 29% of contributors expressed the same. 61%
of the editors indicated
that
conflicts
were either mostly or sometimes resolved in a good way.
Interesting!
> Ideology, worldviews and egos were considered to play a major role in
the
development of conflicts. Contributors also mentioned lack of patience
from
the active editors.
> *Wikimedia Israel*: 60% of the respondents are familiar with Wikimedia
> Israel. As expected active editors are more acquainted with WMIL than
> contributors. Among them, 78% agree with the statement that WMIL
provides
practical
support to editors.
That's terrific.
> The survey provides important information for the HEWP editors’
community
> and for Wikimedia Israel.
> Wikimedia Israel will learn the data and use it to develop better
support
for
editors, contributors and newbies.
Please do keep us up to date on this; it would be very interesting to
see a
model for transforming data into action. (My own
department has been
thinking about this in light of our recent hire of a survey specialist;
hopefully something for us to keep improving on across the movement.)
Luis
--
Luis Villa
Sr. Director of Community Engagement
Wikimedia Foundation
*Working towards a world in which every single human being can freely
share
in the sum of all knowledge.*
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Wikimedia Foundation
*Working towards a world in which every single human being can freely share
in the sum of all knowledge.*