Hi everyone,

We set up emailaddresses and OTRS queues for Wiki Loves Monuments. These addresses can be used to put on our websites so that people can easily get in touch with us.

info@wikilovesmonuments.eu is the main emailaddress, it will end up in the "wlm" queue. We created a batch of country specific subqueues:

info-ad@wikilovesmonuments.eu -> wlm::wlm-ad info-at@wikilovesmonuments.eu -> wlm::wlm-at info-be@wikilovesmonuments.eu -> wlm::wlm-be info-ch@wikilovesmonuments.eu -> wlm::wlm-ch info-de@wikilovesmonuments.eu -> wlm::wlm-de info-dk@wikilovesmonuments.eu -> wlm::wlm-dk info-es@wikilovesmonuments.eu -> wlm::wlm-es info-et@wikilovesmonuments.eu -> wlm::wlm-et info-fi@wikilovesmonuments.eu -> wlm::wlm-fi info-fr@wikilovesmonuments.eu -> wlm::wlm-fr info-nl@wikilovesmonuments.eu -> wlm::wlm-nl info-pl@wikilovesmonuments.eu -> wlm::wlm-pl info-pt@wikilovesmonuments.eu -> wlm::wlm-pt info-se@wikilovesmonuments.eu -> wlm::wlm-se

It's possible to have email to info@<your domain> end up in your otrs queue. For example info@wikilovesmonuments.nl ends up in the wlm::wlm-nl queue. If you want that (beware, technical!) you need to add "MX" (email) records to your wikilovesmonuments domain:

wikilovesmonuments.nl. 3600 IN MX 40 lists.wikimedia.org. wikilovesmonuments.nl. 3600 IN MX 10 mchenry.wikimedia.org.

When you did that ask Raymond to set up the OTRS part.

We went through the OTRS user list and added users we recognized as being active for the Wiki Loves Monuments project. People who have access to the OTRS wiki can see the list at https://secure.wikimedia.org/wikipedia/otrs-wiki/wiki/Admin_log/2011/05 . If you do have access to OTRS, but you're not on this list: Contact Raymond, he can add you to the queue. Sorry if we forgot you, the userlist is really looooooong ;-)

Maarten