In general discussing specific cases on public mailings lists is not useful at helping the situation (Pax is, of course, feel free to do so if they feel it would be right). I think if people want to help then thinking about, and talking about, ways to do so is the best way to tackle the problem. Those discussions (and possible solutions) can take many forms and while the inspire campaign right now is a perfect (and tailor made) opportunity to do so it is in now way the only one.
Some thoughts to help people having difficulty coming up with what to do:
1. Do you think that the social or policy rules that currently exist are not enough? Then talk about that on the pages and what you think should be changed (and why) and how to roll that out. Do we need another policy or a global one? Do we need to rewrite an old one? Should it be a local/global community policy or a part of the ToU? Something else entirely from the board?
2. Do you think that the current rules are enough but are not being enforced properly and/or not ABLE to be enforced properly? Then let's talk about what could help. Is it other community members ignoring or misunderstanding the rules? Is it people being able to evade too easily? Is it that those who enforce the rules get harassed themselves and back off? Are they just so overwhelmed that they can't keep up? Something else?
What would be good for this? Is it social pressure or support to enforce the rules already in play? A global arbcom type body? Better blocking tools? (do we have ideas on better how?) A "reporting" tool that reports to admins/the community in some fashion with the ability to escalate to the WMF (either harassment specific or made to deal with other reports as well such as vandalism or COI)?
These and others have all been brought up to me in conversations by community members so I know people are thinking about it. We want to get it down where everyone can think about it. On a personal basis I think it's likely it's a mix of different things + something we haven't thought about before but we can only do so much at once obviously.
If someone sees a proposal that you think would cause more harm then good I would strongly encourage them to consider making other proposals that they think WOULD help rather then targeting and attacking those who created other proposals (or even attacking the proposals themselves). Doing so has a tendency only to help people feel harassed and attacked and moves them to belittle and ignore your concerns. What we need is more ideas, not more shit slung over the fence.
In the end I do agree that any idea that harassment is "not real" or not a major problem right now is, at best, naive and could overall be very dangerous not only to our users but the projects as a whole. That does not, of course, mean we know the answer. In fact, we know we don't, it's what we're (all) trying to figure out.
James Alexander Manager, Trust & Safety Sent from my iPhone
On Jun 5, 2016, at 12:31 PM, Pine W wiki.pine@gmail.com wrote:
Thanks, Patrick. The community regularly expends considerable volunteer time and effort to protect the intrgrity of article content and to deal with block evasion. I think it would be helpful if further efforts could be made to increase the efficiency and effectiveness of tools and processes for addressing block evasion, including the use of Legal Department resources as appropriate. Block evasion is a problem that affects many aspects of Wikimedia, including article integrity and loss of volunteer time as already mentioned, as well as the harms to harassment victims, the stress on the volunteer admins and functionaries, and negative impact on community population and health.
Thanks for working on this. Is there anything more that you can do to assist with Pax's situation in particular?
Pine
On Jun 5, 2016 11:11, "Patrick Earley" pearley@wikimedia.org wrote:
Pine,
As many of our admins and functionaries are well aware, both the Wikimedia sites, and the internet architecture as a whole, favour anonymity and protection of privacy over the ability to track individuals. When a user is technically proficient in hiding themselves, platforms and even law enforcement can have little luck in determining who or where they are. Anonymity has great benefits, but also can allow great abuses.
There are of course "easy" solutions that would involve changes to our site accessibility - for instance, requiring secondary identification, such as social media accounts or verified emails. However, those are decisions that the community as a whole needs to discuss, and not something I or my department can change unilaterally. That said, improving Wikimedia's blocking tools and detection methods is an area where some progress can be made.
One of the benefits that this Inspire campaign can provide is open discussion and consideration of new approaches.
Pax, I am disheartened to see how some of the IdeaLabs are being used to belittle this problem, and am working over the weekend to keep at least the worst instances of abuse and hate-speech off of the pages :(
Best,
On Sun, Jun 5, 2016 at 9:48 AM, Pine W wiki.pine@gmail.com wrote:
Hi Pax and Pete,
It sounds like part of the issue in this case may be that may we need more effective tools for dealing with troublemakers who are banned but continue to return and cause problems. I'm wondering if Patrick Early can comment on what efforts WMF is making in terms of dealing with persistent block evasion.
Pine On Jun 5, 2016 07:13, "Pax Ahimsa Gethen" list-wikimedia@funcrunch.org wrote:
I am defining harassment primarily as personal attacks, not merely disputes (even strongly-worded disagreement) over content.
Some examples of what I consider harassment:
- Vandalizing an editor's user or talk page (hence my Inspire proposal:
https://meta.wikimedia.org/wiki/Grants:IdeaLab/Protect_user_space_by_default )
- Making derogatory comments about an editor's gender, sex, race,
ethnicity, sexual orientation, religion, or (dis)ability
Posting personal information about an editor that was gathered off-Wiki
Evading bans with IP-hopping to do any of the above.
These actions not only cause "net harm to community health," they cause unnecessary, avoidable harm to specific individuals, and discourage marginalized people from participating in the project.
- Pax
On 6/5/16 5:09 AM, Pine W wrote:
Hi Pax,
I agree that blaming the victim is an unsatisfactory resolution.
On the other hand, defining what is meant by "incivility" and "harassment" can be very tricky. Just because there is a strong disagreement doesn't imply that people are being uncivil, and we cannot expect that no one will ever lose his or her temper when provoked. Similarly, a pattern of disagreement doesn't necessarily imply harassment, and the presumption of good faith is rebuttable which means that questioning the motives of others is occasionally OK.
So, as Sumana once said, we have a tricky situation with regards to balancing free speech with hospitality.
I think there are situations in which behavior is egregious enough that it is a net harm to community health and cannot be excused. For example, comments that demean someone on the basis of race, gender, age, nationality, or religious or political beliefs, are generally out of bounds.
I'd be interested in hearing your thoughts about how we should define harassment, and how we should seek to reduce the frequency of it on Wikimedia sites.
Thank you for speaking up.
Pine On Jun 4, 2016 19:15, "Pax Ahimsa Gethen" <list-wikimedia@funcrunch.org wrote:
Hi all, I'm Pax aka Funcrunch [1]. I've been a Wikipedian since 2008,
but this is my first post to this mailing list. (I've been reading list messages on the archives page occasionally for the last several months.)
I'm writing because of a concern I have about the community's attitude toward harassment on Wikipedia. I got a Wikinotice about this month's Inspire Campaign, which specifically asks: "What ideas do you have that can help prevent and generally address cases of harassment?" [2] As a victim of several of the harassing behaviors mentioned as examples - " name calling, threats, discrimination, stalking, and impersonation" - I was encouraged to see that this problem was (hopefully) being taken seriously by the Foundation, and submitted a proposal.
Looking at the other proposals submitted, I soon noticed that the most popular "ideas" on the list included complaints of "political correctness" and suggesting we shouldn't be so sensitive [3], and that we should just get some sleep and exercise and reconsider why we're so offended. [4] (That first "idea" has since been recategorized by a WMF staffer to remove it from the current campaign.)
It really bothers me that a campaign specifically designed to combat harassment - which is a very serious and real problem for people of marginalized identities like myself [5]- is being co-opted by people saying things like " Harassment doesn't cause actual damage," " The existence of harassment is an opportunity to improve ourselves further through self-discipline," and " Harassment on Wikimedia has been exaggerated." I suggest that people who honestly believe this, but are willing to accept that they might be wrong, read a recent essay about online harassment by Anil Dash: "The Immortal Myths About Online Abuse." [6]
I'm not "looking to be offended," and I'm not trying to "censor" people who simply disagree with me. I'm trying to help build an encyclopedia, without being harassed by block-evading stalkers hurling hate speech my way. The existing tools and policies are *not* sufficient to deal with this. That's (what I thought was) the point of this Inspire campaign, not complaining about censorship and " crybullying."
I've posted a much shorter version of this concern on the Inspire Campaign talk page [7], so feel free to weigh in there instead of here on the list if that's more appropriate. Thank you for reading.
- Pax, aka Funcrunch
[1] https://en.wikipedia.org/wiki/User:Funcrunch [2] https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire [3]
https://meta.wikimedia.org/wiki/Grants:IdeaLab/Stop_%22Political_Correctness... ! [4] https://meta.wikimedia.org/wiki/Grants:IdeaLab/Don%27t_feed_the_trolls [5] Queer, trans, and black, in my case. [6]
https://medium.com/humane-tech/the-immortal-myths-about-online-abuse-a156e33... [7]
https://meta.wikimedia.org/wiki/Grants_talk:IdeaLab/Inspire/Meta#Blaming_the...
-- Pax Ahimsa Gethen | pax@funcrunch.org | http://funcrunch.org
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