Hi Pine,
Thanks for your questions regarding the Communications QR slides. Answers in-line below.
On Sun, Jul 19, 2015 at 3:42 PM, Pine W wiki.pine@gmail.com wrote:
I appreciate the combined QRs. Questions and comments:
- Will the friendly-space "expectations" (policy?) for grants spaces on
Meta be proposed as an RfC on Meta? The documentation on the rollout plan doesn't mention and RfC. My understanding is that the right way to implement a policy change like this on Meta is for it to go through an open and transparent RfC process, and that the implementation decision is ultimately the community's to make. The experience would inform further discussions about (1) a project-wide friendly space policy on Meta, and (2) a wider consultation on a friendly space amendment to the ToS that the WMF Board may eventually ratify.
- CA says that there are "...a (legal-approved) list of... event banned
users", "a protocol for appearance (or threat of it) at events by banned users" and that it will "Supply to Conference Coordinators for events beginning in Q1 (6/30)." Here at Cascadia Wikimedians, I didn't receive the list or the protocol. I'm not sure that we need the list, but having access to the protocol would be helpful, and I suggest that it be circulated among the leaders of affiliate organizations which have in-person meetings even if they are not "conferences", since we may want to use WMF's protocol as a basis for developing our own, keeping in mind that local laws may vary. This aligns with the general goal of having friendly spaces in Wikimedia, both physical and virtual.
What are the goals for the CA meeting with Stewards?
For F&A, I propose that next year there is an additional measure of
success for the Annual Plan that goes something like this: "Complete annual plan draft with all supporting documents such as budget tables and job descriptions will be published for community review by April 15. Community review and discussion period will happen through May 15, with staff responding to each question within one week of the question being asked. Annual Plan revisions, taking community feedback into account, are completed by June 1 for Board to review during the full month of June. At least one Board meeting during which the Annual Plan is reviewed will be open to the community through remote video participation."
- A couple of teams in a few departments seem to have spent significant
time on simply developing their goals for the next year. The amount of time being used on planning seems excessive in some cases. I would suggest developing standardized processes for goal development, perhaps with the assistance of Team Practices, Learning & Evaluation, and/or Human Resources.
- A Communications Department goal was to "Advance Wikimedia movement
goals through Executive Director visits and speeches". I feel the need to ask if it's necessary for the WMF ED to travel so much when neither senior position in WMF technology and engineering is filled, and the ED isn't keeping up with community discussions on her talk page or the Annual Plan talk page. This suggests an overstretched ED. I would suggest more time on technology/engineering management and community discussion, and de-prioritization of site visits until engineering management is stabilized. In the future, I would also encourage building more time into ED schedule for reactive measures, such as for more publicly visible leadership and communications surrounding the Annual Plan process that went off-track in 2015.
- I am glad that the "Future of knowledge" film was cut from the budget.
There are many better uses for those funds, such as videos that market Wikipedia editing to potential editors, or that explain to potential editors how to add content to Wikipedia.
We agree that this wasn't the right year to move forward with this concept, which is why we cancelled it following further exploration. Along the lines of what you suggest, we have plans to develop videos this year that support engagement and outreach. The specifics of these videos are under development now, but one of the first will address new editing features in Visual Editor.
- "Messaging platform": in one place the Comms QR says that this was
cancelled, and in another place the QR says that this was postponed. Which is it, and what is the goal for this platform?
This was postponed. A message platform is a jargon term for a outline of your objectives, rendered in clear, compelling language for a particular audience(s). A very simple example would be answering the questions: What do we do? Why do we do it? How do we do it? Why does it matter? While our shared movement vision is clear, different audiences may respond to different explanations -- for example, a university considering an education partnership will be interested in different things than a conference audience of open source developers. The goal of a message platform is to help a listener or reader easily grasp key points by by improving clarity and consistency in written or spoken communications. As we embark on the emergent strategy, a messaging platform can support clarity regarding proposed actions and desired outcomes.
- Comms appendix E: I would cut "Many happy returns" and "Rallying cry".
The latter is particularly problematic given that we're also fighting for user privacy. I would amplify "Everyone is a Wikipedian" and "Capture the entire world's experience of Wikipedia", because I think that those will resonate. We may also want to add another concept about the value of Wikipedia for readers; ask "What would the world be like without Wikipedia?"
I should clarify that these concepts were developed by Wikimedia stakeholders in a workshop about messaging about Wikipedia for a broader audience, and are meant to be representative of ongoing work, not final concepts. We ran two versions of the same workshop last week at Wikimania, and are exploring ways to hold similar exercises online so that more community members can participate. We agree in the importance of testing ideas to see what resonates.
- I was impressed with the detailed development of the personas for user
research. Those can be useful for thinking about product development and testing.
- I like the overall QR format, the notes on Meta, and their
consolidation in to the format presented here. This makes it relatively easy to understand what's happening inside of WMF. The evolution of the QR process is very nice to see. I know that this causes some stress for people who are presenting their projects, but overall I think the organization is healthier for having these reviews, and the transparency is especially welcome.
Regards,
Pine
Pine
On Fri, Jul 17, 2015 at 7:52 AM, Anne Gomez agomez@wikimedia.org wrote:
Hello all - just a small correction. Advancement is actually Fundraising
Partnerships, which presented alongside Fundraising Tech.
Thanks, Anne
On Thu, Jul 16, 2015 at 9:50 AM, Tilman Bayer tbayer@wikimedia.org wrote:
Hi all,
the Wikimedia Foundation's quarterly reviews of teams' work in the past quarter (April-June 2015) took place last week. Minutes and slides for those meetings are now available:
Community Engagement, Advancement (Fundraising and Fundraising Tech):
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterl...
Discovery (formerly "Search & Discovery"):
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterl...
Reading (formerly mobile web and apps):
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterl...
Editing (comprising the Collaboration/Flow, Language Engineering, Multimedia, Parsing, and VisualEditor teams):
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterl...
Infrastructure (comprising the Analytics, Release Engineering, Services, TechOps, Labs, Performance, Research & Data, Design Research, and Security teams):
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterl...
Legal, Finance & Administration, Human Resources, Communications and Team Practices:
https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterl...
As usual, much of this information will also be available in consolidated form as part of the general WMF quarterly report for Q4, which is planned to be published on July 30.
-- Tilman Bayer Senior Analyst Wikimedia Foundation IRC (Freenode): HaeB
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