Is it really only a problem of language? Why should the WMF meet ArbCom members, for instance? It doesn't seem a suitable way to understand a community. I'm not saying that there are easy alternatives of course. :-)
Nemo
For instance, Russian Wikipedia community is strongly divided for already quite some time, with one fraction being systematically elected to form the majority of ArbCom, and another fraction holding the chapter and consequently having better access to the WMF. I just can not see who could be the person hired by the Foundation to figure out what the situation actually is.
Cheers Yaroslav