Thomas Dalton wrote:
We definitely do not want to be giving medical advice to people. If you get that wrong, people die. Medical advice should be got by going to the doctors. Can you give another example of what your idea could
Yes, medical troubleshooting is both extremely useful and extremely sensitive, and that's why I said "Like Wikipedia, WikiTroubleshooting should cite credible references." We could put a warning and a disclaimer on every medical troubleshooting page telling the visitor to check cited references and other sources before adopting any advice.
be used for? Can you also explain how it would work - how would we put
Troubleshooting is enormously useful beyond the medical domain. For example, troubleshooting problems when using a computer (hardware or software), programming (intending to implement something but the program doesn't behave as desired; in this case, a troubleshooter helps the programmer incrementally specify his *intent* rather than *problem*), using home appliances ("my air conditioner has ice"), or any other problem at home or at work.
together this wizard?
To understand how a wiki can implement a "troubleshooting wizard", you must first understand what is a "troubleshooting wizard". Googling [ troubleshooting wizard ], we can see some examples:
http://www1.linksys.com/support/troubleshoot/routers/index.html http://support.plato.com/ple/troubleshooting.asp http://www.fixyourdlp.com/wizard/launch-window.html http://support.hubris.net/dialup/wizard/
All of the above examples help a visitor isolate his problem step by step, asking one question at each step and finally giving possible solutions.
Also learn about the concept "troubleshooting" at http://en.wikipedia.org/wiki/Troubleshooting .
How can a wiki implement a troubleshooting wizard? A wizard is a set of pages. Each page assumes you have specified certain symptoms (e.g. symptom1, symptom3, symptom5) of your problem and asks you a question to specify a new symptom (e.g. symptom10); then it redirects you to a next page that assumes you have specified symptoms 1, 3, 5 and 10 and asks you yet another question or shows you possible causes and solutions for the symptoms you have specified so far (1, 3, 5, 10).
Therefore they're just static HTML pages where each page can link to one or more "next pages". This is exactly what a wiki can do.
Best Regards, Yao Ziyuan http://sites.google.com/site/yaoziyuan/