These changes were going to be discussed and documented in public, but they weren't announced publicly yet because staff are still in discussion on the OTRS mailing list and wiki with those volunteers about the best way for the new identification process to work. OTRS volunteers and the groups who've had to identify in the past are the ones most affected by this change, so it's prudent to discuss it with them before making any general announcement.
Speaking as an OTRS volunteer not as a staff member (this initiative isn't part of my job), I think it was completely inappropriate to prematurely divulge activity in those forums. The people who are being asked to identify are working with staff to reach a consensus on the safest and most agreeable way to go forward. No one can give definitive answers about a process that isn't finalized yet, and it's been conducted in private for the last couple days out of respect for the people whose personal information is potentially involved here.
On Feb 3, 2011 5:28 PM, "Nathan" nawrich@gmail.com wrote:
Where were the changes announced, and who announced them?
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