On 8 August 2014 01:29, geni geniice@gmail.com wrote:
On 7 August 2014 00:56, MZMcBride z@mzmcbride.com wrote:
I'll stand by what I said previously. The community liaisons (two Is) are currently in the role of trying to sell the community on bad software. Good software, surprisingly, doesn't need hired "community liaisons" to roam around the large wikis to explain and defend its virtues. If you want to respond to the substantive point, please do. Otherwise, I don't really think it's fair nor productive to simply make appeals to emotion.
They've got two roles. They've got to try and get the developers to try and introduce their changes in the way thee community accepts. They've also got the role of keeping the community informed about what is going on. Given that the developers want their software to be accepted (and lets face it the community has a conservative element) there is a lot of pressure in the direction of PR tactics.
Unfortunately - and we quite definitely saw this in the VE introduction - it leaves a lot of them in the position of customer service ablative firewall, the designated targets of people's frustration.
- d.