On Wed, 29 Jan 2020 at 23:10, Karen Brown kbrown@wikimedia.org wrote:
Hello, everyone.
I'm writing with information about the Ombudsman Commission (OC), the small group of volunteers who investigate complaints about violations of the privacy policy, and in particular concerning the use of CheckUser and Oversight tools, on any Wikimedia project for the Board of Trustees.
Thank you for the update, Karen!
I hope the new commission will be able to more promptly respond to reports. Our community processes failing to address issues is a topic discussed to no end in the community consultations. Could you please reflect on what can be the problem causing that only half of the requests are answered and those take over 90 days to resolve https://meta.wikimedia.org/wiki/Ombudsman_commission/2019/Report_Jan-Jun? Are there any plans to shorten the response time? This seems to be a very long time. How long did those cases over 90 days take?
I hope nobody else has to wait as long my case takes. My editing experience was very negatively affected by a simple mistake for 7 months now, despite that the case is well-documented https://meta.wikimedia.org/wiki/User:Aron_Manning/Enwiki_issue and clear that a single good-faith edit https://en.wikipedia.org/w/index.php?title=Talk:Ethiopian_Airlines_Flight_302&diff=prev&oldid=893311449 properly signing the main account's comment was mistaken as abuse.
In the last 7 months, I've been trying every existing process to address this issue and still, the resulting badge of shame https://en.wikipedia.org/wiki/User:Aron_Manning on my user page causes everyday stress as the basic assumption that I regularly experience and have to disprove is that I'm a bad faith editor, causing damage, although I'm the victim of the actual damage.
I believe this was not the purpose here, but all my attempts to communicate about this were rejected on-wiki and through the functionaries list, where such concerns are to be directed https://en.wikipedia.org/wiki/Wikipedia:CheckUser#CheckUser_blocks (but my email address was blocked) and were unanswered (not acknowledged https://en.wikipedia.org/wiki/Wikipedia:Arbitration_Committee/Procedures#Incoming_mail) by the Arbitration Committee.
I've waited for a resolution (or just an update) from the OC in the last 7 months. I hope that this dire situation is resolved in the near future by ombuds who aren't involved with enwiki or my recent rejected rename request https://meta.wikimedia.org/wiki/Steward_requests/Username_changes/2020-01#Aron_Manning_2 .
Until then could you please elaborate on the factors that caused such a delay and on how I could help that process move forward?
With appreciation, Aron Manning