Petr I apologize for forgetting to hightlight your good work, however as you have stated you dont have the access needed to fix the issues as you are just a volunteer and dont have sufficient rights on the boxes. Between you and coren I know you two care, however Ryan and others have made it a point to say if stuff breaks it is not a big deal, its not an emergency, and that they will get around to fixing it when they do. Because tools isnt a production server it has the lowest priority.
On Wed, Sep 11, 2013 at 12:01 PM, Fæ faewik@gmail.com wrote:
On 11 September 2013 16:45, Magnus Manske magnusmanske@googlemail.com wrote:
There was a recent mail saying that Labs is not considered "production" stability. Mainly a disagreement about how many 9s in the 99.99999% that represents.
<tangent> A familiar rookie error in adding meaningless commitments in operational support contracts. No matter how many (fantasy) 9's recurring after the decimal reassures you that the risk lower than an asteroid wiping out the human race tomorrow, when you ask what damages you get back if the system goes down for an actual day or an actual week, the answer tends to be zero.
I remember the 1980's when us software engineers used to talk about hot-swapping, triple-redundancy and service level guarantees. Out of vogue now I guess in the new world of Agile response teams, zero-hour contracted support etc.
Fae
faewik@gmail.com http://j.mp/faewm
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